Test Center Proctor & Operations Lead

Prometric; Clark (NJ); On-site; USD 22,000 - 29,000; Full time

Benefits offered by this job

12 Paid Holidays Off annually

No selling or quotas

Office setting environment

No inventory, stocking, floor moves or

Paid training

Sick time prorated based on start date

401K

Employee Assistance Program

Vision

FSA

Legal

Vacation

Job summary

Prometric is seeking a Test Center Administrator in Clark, NJ to serve as the face of Prometric in test centers worldwide. You will verify candidate IDs, monitor exams, and enforce policies to uphold integrity.

This role supports a fast-paced testing environment with scheduling flexibility. Teams work to ensure a fair and comfortable testing experience, proper handling of materials, and adherence to security standards.

Qualifications

• High school diploma or equivalent required.
• College experience a plus.

Responsibilities

• Maintain and apply expert knowledge of test center policies, practices and procedures.
• Greet examinees and verify identification.
• Perform required security checks including the use of wands.
• Continuously monitor candidates as they complete exams.
• Report and/or resolve candidate issues with urgency.
• Maintain secure environment and materials in the test center at all times.
• Ensure every candidate receives a fair and comfortable testing experience.
• Report any occurrences outside company guidelines.
• Ability to be flexible with scheduling based on Prometric days of operations.
• Represent Prometric's vision, mission and values.
• Safeguard the test center from misconduct.
• If applicable, digitally scan and record candidate fingerprint identification.

Skills

Communication

Report writing

Multi-tasking

Customer service mindset

Education

High school diploma or equivalent

College experience a plus

Tools

MS Office

Job description

Prometric is seeking a Test Center Administrator in Clark, NJ to serve as the face of Prometric in test centers worldwide. You will verify candidate IDs, monitor exams, and enforce policies to uphold integrity.

This role supports a fast-paced testing environment with scheduling flexibility. Teams work to ensure a fair and comfortable testing experience, proper handling of materials, and adherence to security standards.