Test Center Proctor & Customer Experience Lead

Prometric; Lexington (KY); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid holidays

No quotas

Office setting

Paid training

Sick time

401K

EAP

Vision insurance

FSA

Legal

Vacation

Job summary

Prometric in Lexington, KY is seeking a Test Center Administrator to join our team. You will greet examinees, verify IDs, monitor exams, and enforce security and testing procedures to uphold exam integrity.

The role supports multi-shift coverage, requires strong customer service skills, and the ability to manage multiple tasks in a fast-paced environment. Training is provided, with full-time opportunities and benefits included.

Qualifications

• High school diploma or equivalent required.
• College experience is a plus.
• Customer service experience preferred.

Responsibilities

• Greet examinees and verify identification.
• Maintain test center policies and procedures.
• Perform required security checks including wand use.
• Monitor candidates during exams and ensure secure environment.
• Report issues with urgency and accuracy.
• Assist with scheduling and test center operations.

Skills

Communication

Reporting

Multitasking

Windows/MS Office

Education

High school diploma

College experience a plus

Tools

MS Office

Job description

Prometric in Lexington, KY is seeking a Test Center Administrator to join our team. You will greet examinees, verify IDs, monitor exams, and enforce security and testing procedures to uphold exam integrity.

The role supports multi-shift coverage, requires strong customer service skills, and the ability to manage multiple tasks in a fast-paced environment. Training is provided, with full-time opportunities and benefits included.