Test Center Proctor & Compliance Specialist

Prometric Ireland Limited; Norwalk (CT); On-site; USD 20,664,000 - 27,552,000; Part time

Benefits offered by this job

12 Paid Holidays Off annuallybased on 

No selling or quotas

Office setting environment

No inventory, stocking, floor moves or

Paid training

Sick time prorated based on start date

401K

Employee Assistance Program

Vision

FSA

Legal

Vacation

Job summary

Prometric Ireland Limited operates Test Centers that serve as the face of the company in Norwalk, CT. The Test Center Administrator greets examinees, verifies IDs, and maintains strict security and policy compliance to ensure exam integrity.

Employees support the test center through multitasking, accurate reporting, and flexible scheduling between 7am and 10pm, including weekend shifts. This part-time role is 20 hours per week, with opportunities to work additional hours as needed.

Qualifications

• High school diploma or equivalent required
• College experience a plus
• Minimum of one year of customer service experience required, in person
• Must be 18 years of age to qualify

Responsibilities

• Maintain and apply expert knowledge of test center policies, practices and procedures
• Greet examinees and verify identification
• Perform required security checks including the use of wands
• Continuously monitor candidates as they complete exams
• Report and/or resolve candidate issues with urgency
• Maintain secure environment and materials in the test center at all times
• Ensure every candidate receives a fair and comfortable testing experience
• Report any occurrences outside company guidelines
• Ability to be flexible with scheduling based on Prometric days of operations
• Represent Prometric's vision, mission and values
• Safeguard the test center from misconduct
• If applicable, digitally scan and record candidate fingerprint identification

Skills

Customer service

Communication

Multi-tasking

Report writing

Education

High school diploma

College experience a plus

Tools

MS Office

Outlook

Windows OS

Job description

Prometric Ireland Limited operates Test Centers that serve as the face of the company in Norwalk, CT. The Test Center Administrator greets examinees, verifies IDs, and maintains strict security and policy compliance to ensure exam integrity.

Employees support the test center through multitasking, accurate reporting, and flexible scheduling between 7am and 10pm, including weekend shifts. This part-time role is 20 hours per week, with opportunities to work additional hours as needed.