Test Center Proctor - Flexible Part-Time

Prometric Ireland Limited; Phoenix (AZ); On-site; USD 15,000 - 18,000; Full time

Benefits offered by this job

12 Paid Holidays Off annually

No selling or quotas

Office setting environment

No inventory, stocking, floor moves or

Paid training

Sick time prorated

401K

Employee Assistance Program

Vision

FSA

Legal

Vacation

Job summary

Prometric Ireland Limited in Phoenix, AZ seeks dedicated Test Center Administrator to greet examinees, verify identifications and uphold exam integrity in a fast-paced center environment. The TCA role focuses on policy compliance, monitoring exams, and delivering a fair testing experience, with flexible scheduling and part-time hours (20 per week) in our site operations.

Join Prometric and contribute to a trusted global testing network through teamwork and commitment to quality and

Qualifications

• High school diploma or equivalent required.
• College experience a plus.
• Minimum of one year of customer service experience required, in person (call center, retail, restaurant, etc.).
• Must be 18 years of age to qualify.
• Familiar with Microsoft Windows-based computer programs and applications, including MS Office and Outlook.

Responsibilities

• Maintain and apply expert knowledge of test center policies, practices and procedures
• Greet examinees and verify identification
• Perform required security checks including the use of wands
• Continuously monitor candidates as they complete exams
• Report and/or resolve candidate issues with urgency
• Maintain secure environment and materials in the test center at all times
• Ensure every candidate receives a fair and comfortable testing experience
• Report any occurrences outside company guidelines
• Ability to be flexible with scheduling based on Prometric days of operations
• Represent Prometric's vision, mission and values
• Safeguard the test center from misconduct
• If applicable, digitally scan and record candidate fingerprint identification

Skills

Communication

Reporting

Multitasking

MS Office

Education

High school diploma or equivalent

Job description

Prometric Ireland Limited in Phoenix, AZ seeks dedicated Test Center Administrator to greet examinees, verify identifications and uphold exam integrity in a fast-paced center environment. The TCA role focuses on policy compliance, monitoring exams, and delivering a fair testing experience, with flexible scheduling and part-time hours (20 per week) in our site operations.

Join Prometric and contribute to a trusted global testing network through teamwork and commitment to quality and