Part-Time Test Center Proctor & Operations Assistant

Prometric Ireland Limited; Fort Myers (FL); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Paid holidays

No quotas

Office setting

No inventory / no overnight shifts

Paid training

Sick time prorated

401K

Employee assistance

Vision

FSA

Legal

Vacation

Job summary

Prometric Ireland Limited in Fort Myers, FL is seeking a part-time Test Center Administrator to greet examinees, verify IDs and help maintain secure testing environments.

The TCA works with the Test Center Manager to uphold exam integrity, monitor exams and support candidates, including weekends. Candidates should have a high school diploma and strong Windows computer skills, with the ability to lift light equipment.

Qualifications

• High school diploma or equivalent required.
• College experience a plus.
• Minimum of one year of customer service experience required, in person (call center, retail, restaurant, etc.).
• Must be 18 years of age to qualify.

Responsibilities

• Maintain and apply expert knowledge of test center policies, practices and procedures.
• Greet examinees and verify identification.
• Perform required security checks including the use of wands.
• Continuously monitor candidates as they complete exams.
• Report and/or resolve candidate issues with urgency.
• Maintain secure environment and materials in the test center at all times.
• Ensure every candidate receives a fair and comfortable testing experience.
• Report any occurrences outside company guidelines.
• Ability to be flexible with scheduling based on Prometric days of operations.
• Represent Prometric's vision, mission and values.
• Safeguard the test center from misconduct.
• If applicable, digitally scan and record candidate fingerprint identification.

Skills

Professional communication

Report writing

Multi-tasking

MS Windows

Education

High school diploma

College experience a plus

Job description

Prometric Ireland Limited in Fort Myers, FL is seeking a part-time Test Center Administrator to greet examinees, verify IDs and help maintain secure testing environments.

The TCA works with the Test Center Manager to uphold exam integrity, monitor exams and support candidates, including weekends. Candidates should have a high school diploma and strong Windows computer skills, with the ability to lift light equipment.