Test Center Administrator — Full-Time Proctor (Bend)

PSI Services LLC; Horseshoe Bend (AR); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Paid time off

401(k) plan

Flexible scheduling

Career development

Wellness programs

Volunteer opportunities

Job summary

PSI Services LLC is seeking a Test Center Administrator to proctor exams with a focus on accuracy and customer service. This entry-level role includes training and requires US citizenship, a high school diploma, and the ability to remain calm under pressure while maintaining exam integrity.

You will verify IDs, set up stations, support accessibility needs, and collaborate with IT for technical issues in a fast-paced testing environment. Competitive benefits apply.

Qualifications

• High school diploma or equivalent required.
• US citizenship is required.
• Customer service experience preferred (training provided).
• Strong communication and attention to detail.
• Ability to remain calm under pressure and handle sensitive situations.
• Basic computer skills; Microsoft Office experience is a plus.

Responsibilities

• Welcome test takers and explain testing procedures clearly.
• Verify IDs and maintain strict exam security protocols.
• Set up workstations and troubleshoot technical issues with internal teams.
• Supervise exams and ensure compliance with PSI policies.
• Perform opening/closing procedures and light housekeeping.
• Troubleshoot with internal departments to fix issues in the Test Center.
• Provide support for test takers with accessibility needs.

Skills

Customer service

Communication

Attention to detail

Calm under pressure

Basic computer skills

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

PSI Services LLC is seeking a Test Center Administrator to proctor exams with a focus on accuracy and customer service. This entry-level role includes training and requires US citizenship, a high school diploma, and the ability to remain calm under pressure while maintaining exam integrity.

You will verify IDs, set up stations, support accessibility needs, and collaborate with IT for technical issues in a fast-paced testing environment. Competitive benefits apply.