Test Proctor

PSI Services; Bend (OR); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Competitive pay + comprehensive health

Paid time off

Retirement plans (401(k), pension)

Flexible scheduling and work-life bal

Career development and training

Wellness programs

Volunteer opportunities

Job summary

PSI Services is seeking a Test Center Administrator (Exam Proctor) in Bend, Oregon. This entry-level role emphasizes exam integrity, customer service, and a calm testing environment. Training is provided to help you succeed.

You will welcome test takers, verify IDs, set up stations, and assist with accessibility needs, ensuring compliance with PSI policies while delivering a smooth testing experience.

Qualifications

• High school diploma or equivalent required.
• US citizenship is required.
• Customer service experience preferred (training provided).
• Strong communication and attention to detail.
• Ability to remain calm under pressure and handle sensitive situations.
• Basic computer skills; Microsoft Office experience is a plus.

Responsibilities

• Welcome test takers and explain testing procedures clearly.
• Verify IDs and maintain strict exam security protocols.
• Set up workstations and troubleshoot technical issues with internal teams.
• Supervise exams and ensure compliance with PSI policies.
• Perform opening/closing procedures and light housekeeping.
• Troubleshoot with IT to fix any technical issues in the Test Center.
• Provide support for test takers with accessibility needs.

Skills

Customer service

Communication

Attention to detail

Calm under pressure

Computing basics

MS Office

Education

High school diploma

Job description

About PSI

Join PSI - A Global Leader in Testing Solutions

At PSI, we help people achieve their goals through fair and secure assessments. We provide license and certification exams for state and federal agencies, as well as assessments, for public and private companies. Our mission is to create a positive testing experience that empowers candidates to succeed.

About the Role

As a Test Center Administrator (Exam Proctor), you'll play a critical role in maintaining exam integrity and delivering a smooth, professional experience for every test taker. This is an entry-level position with training provided, perfect for individuals who value accuracy, customer service, and a calm testing environment.

Role Responsibilities

• Welcome test takers and explain testing procedures clearly.
• Verify IDs and maintain strict exam security protocols.
• Set up workstations and troubleshoot technical issues with internal teams.
• Supervise exams and ensure compliance with PSI policies.
• Perform opening/closing procedures and light housekeeping (e.g., sanitizing workstations).
• Troubleshoot with internal departments, such as our IT department, to fix any technical issues in the Test Center.
• Provide support for test takers with accessibility needs.

Knowledge, Skills and Experience Requirements

• High school diploma or equivalent.
• US citizenship is required.
• Customer service experience preferred (training provided).
• Strong communication skills and attention to detail.
• Ability to remain calm under pressure and handle sensitive situations.
• Basic computer skills; Microsoft Office experience is a plus.
• Physical ability to stand/walk for up to 40% of your shift.
• Commitment to exam security and compliance.

Benefits & Perks

• Competitive pay + comprehensive benefits (medical, dental, vision).
• Paid time off and retirement plans (401(k), pension).
• Flexible scheduling and work-life balance.
• Career development and training opportunities.
• Wellness programs and global initiatives.
• Volunteer opportunities and community engagement.

Why You'll Love Working Here

At PSI, you're more than an employee - you're part of a global team making a real impact. We value integrity, growth, and purpose.

Location: 325 NW. Vermont St, #106 Bend, OR 97701

Wage: $19.51/hr. plus benefits for full-time positions

Hours: Full Time:

Schedule: Monday through Friday 8am-4:30pm

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.