Part-Time Test Center Proctor | Exam Administration

PSI Services; Redding (CA); On-site; USD 20,000 - 28,000; Part time

Job summary

PSI Services in Redding, CA is seeking a Test Center Administrator (Exam Proctor) to maintain exam integrity and deliver a smooth testing experience. This entry-level role includes training and focuses on accuracy, customer service, and maintaining a calm testing environment.

The position is part-time, requires US citizenship, and involves welcoming test takers, verifying IDs, and assisting with tech setup and issues. Schedule includes multiple weekday and weekend shifts at PSI test centers.

Qualifications

• High school diploma or equivalent required.
• US citizenship required.
• Customer service experience preferred (training provided).
• Strong communication skills and attention to detail.
• Ability to remain calm under pressure and handle sensitive situations.
• Basic computer skills; Microsoft Office experience is a plus.

Responsibilities

• Welcome test takers and explain testing procedures clearly.
• Verify IDs and maintain strict exam security protocols.
• Set up workstations and troubleshoot technical issues with internal teams.
• Supervise exams and ensure compliance with PSI policies.
• Perform opening/closing procedures and light housekeeping (e.g., sanitizing workstations).
• Troubleshoot with internal departments, such as our IT department, to fix any technical issues in the Test Center.
• Provide support for test takers with accessibility needs.

Skills

Customer service

Strong communication

Attention to detail

Calm under pressure

Basic computer skills

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

PSI Services in Redding, CA is seeking a Test Center Administrator (Exam Proctor) to maintain exam integrity and deliver a smooth testing experience. This entry-level role includes training and focuses on accuracy, customer service, and maintaining a calm testing environment.

The position is part-time, requires US citizenship, and involves welcoming test takers, verifying IDs, and assisting with tech setup and issues. Schedule includes multiple weekday and weekend shifts at PSI test centers.