Test Center Administrator

Pearson; Peoria (IL); On-site; USD 20,664 - 27,552; Part time

Benefits offered by this job

Paid sick time

Job summary

Pearson is hiring a Test Administrator in Peoria, IL at 4507 N Sterling Ave. Starting pay is $17.75 per hour with eligibility for accrued paid sick time. You will check in candidates, explain the exam process, proctor exams, and perform light housekeeping after each session.

The ideal candidate has a high school diploma, 1 year of customer service experience, and flexibility to work a variety of shifts. Experience proctoring exams is highly preferred.

Qualifications

• High school diploma or equivalent is required.
• Minimum of 1 year customer service experience is preferred.
• Experience proctoring or invigilating exams is highly preferred.
• Must be flexible in work hours and days.
• Beginner to intermediate experience in Microsoft Office (Word, Excel, Outlook).
• Must be able to sit for long periods of time and also escort candidates to and from testing rooms.
• Must be able to bend, stoop, and lift up to 20 lbs with reasonable accommodation.
• Must be comfortable in a quiet testing environment, able to hear soft voices, and see details from a distance.

Responsibilities

• Check in testing candidates, verify identification, and explain the exam process.
• Proctor / invigilate candidates while testing.
• Troubleshoot with internal departments to fix technical issues.
• Complete light housekeeping duties such as vacuuming the floors and sanitizing keyboards after each candidate has finished their examination.
• Other duties as assigned.

Skills

Customer service

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Starting pay is $17.75 per hour, with eligibility for accrued paid sick time. Learn more at https://pearsonbenefitsus.com/new-employees/.

Location: 4507 N Sterling Ave, Peoria, IL.

Responsibilities

The Test Administrator position is responsible for providing secure exam delivery and superior customer service in a comfortable friendly environment. In this position, you will be required to comply with all testing procedures and strictly adhere to company policies using careful judgment.

• Check in testing candidates, verify identification, and explain the exam process.
• Proctor / invigilate candidates while testing.
• Troubleshoot with internal departments to fix technical issues.
• Complete light housekeeping duties such as vacuuming the floors and sanitizing keyboards after each candidate has finished their examination.
• Other duties as assigned.

Schedule Requirements

Our ideal candidate demonstrates teamwork, with the availability to work a variety of shifts any day - Monday through Saturday - between 7:25 a.m. and 8:30 p.m., and about 2 Saturdays per month. Sunday shifts would be infrequent, but a possibility if the need arises. Candidate must be open to flexible scheduling. This is strictly a part-time position and will remain as such, 10-15 hours per week, with an expectation to work more hours if needed. Schedules are available at least 2 weeks in advance.

Qualifications

• High school diploma or equivalent is required.
• Minimum of 1 year customer service experience is preferred.
• Experience proctoring or invigilating exams is highly preferred.
• Must be flexible in work hours and days.
• Beginner to intermediate experience in Microsoft Office (Word, Excel, Outlook).
• Must be able to sit for long periods of time and also escort candidates to and from testing rooms.
• Must be able to bend, stoop, and lift up to 20 lbs with reasonable accommodation.
• Must be comfortable in a quiet testing environment, able to hear soft voices, and see details from a distance.

Equal Opportunity Employment

Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing [e-mail].