Tessitura Analytics & Systems Lead

Smith Center; Las Vegas (NV); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health insurance

401(k) retirement savings plan with em

Paid time off

Employee tickets

Parking on-site

Training and career growth

Job summary

The Smith Center for the Performing Arts in Las Vegas, NV, is seeking a Tessitura Manager who will oversee Tessitura use across departments, focusing on analytics, reporting, and data integrity. The role requires strong Tessitura expertise, staff training, and cross‑functional collaboration.

You will manage dashboards, data extractions, pricing-related data, and system configurations, while guiding power users and coordinating with the Ticketing & Box Office team to optimize operations.

Qualifications

• Bachelor’s degree in a related field or equivalent experience.
• Minimum of three years of professional experience using Tessitura, version 16 a plus.
• Strong proficiency in Tessitura, with extensive experience using Tessitura Analytics.
• Experience in a nonprofit, cultural, or arts organization using Tessitura.

Responsibilities

• Manage the day-to-day Tessitura usage and resolve data issues across departments.
• Oversee inventory of reports and dashboards and coordinate troubleshooting with Tessitura.
• Support Tessitura Analytics with dashboards, lists, extractions, and output sets.
• Lead data quality initiatives and promote data standards among power users.
• Coordinate user accounts, security and access within Tessitura.
• Create and maintain documentation for system configuration and procedures.
• Stay current on Tessitura updates and communicate impact to SOPs.

Skills

Communication skills

Attention to detail

Cross-functional collaboration

Team player

Education

Bachelor’s degree in related field

3+ years Tessitura experience

Tools

Tessitura

Tessitura Analytics

TN Express Web

Job description

The Smith Center for the Performing Arts in Las Vegas, NV, is seeking a Tessitura Manager who will oversee Tessitura use across departments, focusing on analytics, reporting, and data integrity. The role requires strong Tessitura expertise, staff training, and cross‑functional collaboration.

You will manage dashboards, data extractions, pricing-related data, and system configurations, while guiding power users and coordinating with the Ticketing & Box Office team to optimize operations.