Territory Sales & Customer Success Specialist

Mastercard Inc.; Saint Joseph (MO); Vor Ort; USD 56.000 - 80.000; Vollzeit

Zusammenfassung

Mastercard Inc. in Saint Joseph, MO is seeking a Customer Service Representative to shape messaging, sharpen positioning, and grow revenue from day one.

The role offers real decision-making power, growth opportunities, and a flexible schedule in a fast-paced environment. Responsibilities include driving campaigns, converting leads, and collaborating with product teams to position new offerings in the local market.

Qualifikationen

• Empathy that helps deliver tough feedback smoothly.
• Hands-on proficiency with Avaya and Live Chat Support.
• Proven follow-through with shipped results.
• Professionalism and discretion with sensitive information.
• Experience in upselling strategies using Avaya as a close tool.

Aufgaben

• Coordinate with agencies and vendors to deliver campaigns on time and on budget.
• Turn cold sales marketing leads into signed deals in Saint Joseph, MO.
• Sell the documentation-first roadmap, not just today’s features.
• Collaborate with product teams to position new offerings in the St. Joseph region.
• Read the room on every mid-level call and adjust the close.
• Walk the St. Joseph, MO territory and know it well.

Kenntnisse

Empathy

Follow-through

Professionalism

Upselling

Customer empathy

Tools

Avaya

Live Chat

Jobbeschreibung

Mastercard Inc. in Saint Joseph, MO is seeking a Customer Service Representative to shape messaging, sharpen positioning, and grow revenue from day one.

The role offers real decision-making power, growth opportunities, and a flexible schedule in a fast-paced environment. Responsibilities include driving campaigns, converting leads, and collaborating with product teams to position new offerings in the local market.