Territory Sales & Customer Care Specialist

ADP, Inc.; Midlothian (VA); Presencial; USD 48 000 - 54 000; Tempo integral

Resumo da oferta

ADP, Inc. in Midlothian, VA is seeking a Customer Service & Sales Representative to drive territory growth by developing new customer accounts and maintaining strong relationships with existing clients.

You will combine proactive sales activity with responsive account support to ensure customers receive timely solutions for maintenance plans and service needs. Responsibilities include presenting PM agreements and OEM/aftermarket parts, coordinating quotes and scheduling, and serving as the

Qualificações

• Experience in customer service, sales, or account management.
• Experience in material handling or industrial equipment is a plus.
• Strong communication, negotiation and relationship-building skills.

Responsabilidades

• Identify, pursue, and secure new business opportunities within the territory.
• Maintain regular contact with existing accounts to strengthen relationships.
• Present and sell Planned Maintenance (PM) Agreements and parts.
• Coordinate service repairs including quotes and scheduling.
• Serve as the primary contact for customers on status, parts availability, and scheduling.
• Track sales activity and account status using CRM or designated systems.

Conhecimentos

Customer service

Sales

Account management

Communication

Negotiation

Relationship-building

CRM systems

Ferramentas

CRM systems

Descrição da oferta de emprego

ADP, Inc. in Midlothian, VA is seeking a Customer Service & Sales Representative to drive territory growth by developing new customer accounts and maintaining strong relationships with existing clients.

You will combine proactive sales activity with responsive account support to ensure customers receive timely solutions for maintenance plans and service needs. Responsibilities include presenting PM agreements and OEM/aftermarket parts, coordinating quotes and scheduling, and serving as the