Territory Practice Growth & Relations Lead

Paradigm Oral Surgery; Reno (NV); On-site; USD 60,000 - 67,000; Full time

Benefits offered by this job

Health Savings Account (HSA)

Short- and Long-Term Disability

401(k) Plan w/ Company Match

Employee Assistance Program (EAP)

Competitive pay, Bonus potential, and

Mileage Reimbursement

Job summary

Paradigm Oral Surgery in Reno, NV is seeking a Practice Relations Ambassador to promote services across Northern Nevada. You will build and maintain referral relationships, conduct field visits, and represent the practice in person to grow patient referrals and strengthen brand presence.

This role involves event planning (Lunch & Learns, CE courses, open houses), social media content creation, and local marketing. Travel within the territory is required.

Qualifications

• Bachelor’s degree or 1–3 years of relevant experience.
• Event planning, hospitality, customer-facing service, and/or marketing experience preferred.
• Dental/Oral Surgery experience helpful but not required.
• Valid driver’s license.

Responsibilities

• Referral Development & Field Outreach: Build and maintain referral relationships with general dentists and specialists within the designated territory and surrounding communities.
• Referral Development & Field Outreach: Conduct routine field visits through scheduled appointments and drop-ins with dental offices and administrative contacts.
• Referral Development & Field Outreach: Provide professional, in-person representation of the practice, maintaining a consistent presence across allocations within the territory.
• Referral Development & Field Outreach: Monitor referral patterns, identify new growth opportunities, and share market feedback with leadership.
• Practice Growth Planning: Partner with surgeons and regional leadership to support territory-specific growth plans.
• Practice Growth Planning: Assist with campaigns promoting new practice openings, new services, and new providers.
• Practice Growth Planning: Track activities and results to support data-driven decision making and referral strategy.
• Practice Growth Planning: Capture examples of ROI from outreach efforts (e.g. event -> referral lift).
• Event Planning & Execution: Plan, schedule, and support Lunch & Learns, CE courses, Open Houses, and relationship-building events.
• Event Planning & Execution: Coordinate all logistics including venues, catering, attendance management, communications, and day‑of execution.
• Event Planning & Execution: Evaluate event outcomes and report impact on referral engagement and patient volume.
• Social Media & Local Marketing: Capture engaging, authentic content (photos, short videos, written features) to support marketing initiatives.
• Social Media & Local Marketing: Create and manage social media content calendars, including daily posting, scheduling, and engagement on platforms such as Instagram and Facebook; monitor performance metrics and adjust strategies as needed.
• Social Media & Local Marketing: Stay current on social media trends, editing tools, and best practices to ensure content remains fresh, effective, and on brand – professionally representing the practice in all posts and interactions.
• Territory Management & Travel: Travel within the territory as needed to support referral development and practice operations.
• Territory Management & Travel: Independently manage schedule, priorities, and trip planning across multiple locations to maximize efficiency.
• Reporting & Administration: Maintain accurate records of field activities, market contacts, and communications.
• Reporting & Administration: Submit weekly activity summaries or reporting as required by management.

Skills

People skills

Communication

Time management

Strategic planning

Self-motivation

Team collaboration

Social media content

Relationship building

Education

Bachelor’s degree

Job description

Paradigm Oral Surgery in Reno, NV is seeking a Practice Relations Ambassador to promote services across Northern Nevada. You will build and maintain referral relationships, conduct field visits, and represent the practice in person to grow patient referrals and strengthen brand presence.

This role involves event planning (Lunch & Learns, CE courses, open houses), social media content creation, and local marketing. Travel within the territory is required.