Territory Account Manager – Tech & Managed Services Growth

Visual Edge IT; United States; On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

401(k) with company match

Paid time off and holidays

Job summary

Visual Edge IT is seeking a relationship-driven Territory Account Manager to grow and expand an established portfolio of existing customers nationwide. You will deepen client partnerships, increase wallet share, and deliver an exceptional customer experience through proactive engagement and strategic account management.

You will conduct Quarterly Business Reviews, identify opportunities across managed services, cloud, security, print/workflow, and professional services, and develop strategic

Qualifications

• 3+ years of account management or sales experience within technology, managed services, or a related B2B environment.
• Experience growing existing accounts and achieving revenue targets through relationship-based selling.
• Bachelor's degree in Business, Information Technology, or a related field preferred, or equivalent professional experience.

Responsibilities

• Manage and grow a defined territory of existing customer accounts, consistently meeting or exceeding quarterly and annual revenue goals.
• Drive account expansion by identifying upsell and cross-sell opportunities across managed IT, cloud, cybersecurity, print/workflow, and professional services.
• Conduct regular Quarterly Business Reviews (QBRs) to evaluate performance, uncover business needs, and align technology solutions to customer objectives.
• Develop and execute strategic account plans that support customer retention, expansion, and long-term partnership growth.
• Serve as the primary point of contact for customers, building trusted relationships through proactive communication and follow-through.
• Monitor account health, identify risks early, and partner with internal teams to resolve issues before they impact satisfaction or revenue.
• Collaborate with solution architects, technical specialists, and service delivery teams to design and position solutions that solve customer challenges.
• Maintain a strong, accurate sales pipeline and provide reliable forecasting through CRM discipline.
• Partner cross-functionally with service delivery, support, and leadership to ensure seamless onboarding, service quality, and customer experience.
• Participate in internal sales meetings, training sessions, and cross-functional initiatives that support territory and organizational growth

Skills

Account management

Sales experience

Relationship building

CRM (Salesforce/HubSpot)

Consultative selling

Strategic thinking

Communication

Education

Bachelor's degree in Business/IT or related field

Tools

Salesforce

HubSpot

Job description

Visual Edge IT is seeking a relationship-driven Territory Account Manager to grow and expand an established portfolio of existing customers nationwide. You will deepen client partnerships, increase wallet share, and deliver an exceptional customer experience through proactive engagement and strategic account management.

You will conduct Quarterly Business Reviews, identify opportunities across managed services, cloud, security, print/workflow, and professional services, and develop strategic