Territory Account Manager, Parts & Service

Doggett Equipment Services Group; Corpus Christi (TX); On-site; USD 55,000 - 85,000; Full time

Job summary

Doggett Equipment Services Group in Corpus Christi, TX seeks an Account Manager to promote parts, service and rental within the branch and respond to customer needs for parts and/or service.

You will build relationships, target revenue goals, stay informed on products and competitors, maintain detailed account profiles, and collaborate with other departments to ensure customer satisfaction and accurate reporting.

Qualifications

• Excellent customer service and multi-tasking skills.
• Leadership and people development capabilities.
• Strong financial focus with problem analysis, decision making and quantitative analysis.
• Ability to assess customer patterns and adjust labor and branch focus.
• Thorough knowledge of systems, procedures, equipment, operations and reports.
• Bachelor's degree or equivalent experience preferred.
• 3+ years of sales experience preferred.
• Experience in transportation/logistics, field service, consumer products, wholesale distribution or supply chain management preferred.

Responsibilities

• Sell parts and service to new and/or current customers to meet revenue targets.
• Strengthen relationships and ensure customer satisfaction with products and/or services.
• Stay informed on new products, services, competitors and market data.
• Maintain detailed account profiles and prepare sales reports.
• Ensure credit applications are pursued prior to each sale.
• Forecast sales and set account targets for parts, service and rental.
• Enhance professional delivery by increasing product knowledge and interpersonal skills.
• Collaborate with Doggett employees and departments.
• Perform other related duties as assigned.

Skills

Customer service

Multi-tasking

Leadership

Financial analysis

Customer patterns

Systems knowledge

Sales experience

Transportation/logistics experience

Team collaboration

Education

Bachelor's degree or equivalent experience

Job description

Doggett Equipment Services Group in Corpus Christi, TX seeks an Account Manager to promote parts, service and rental within the branch and respond to customer needs for parts and/or service.

You will build relationships, target revenue goals, stay informed on products and competitors, maintain detailed account profiles, and collaborate with other departments to ensure customer satisfaction and accurate reporting.