Strategic Account Manager: Parts, Service & Growth

Doggett Toyota Lift; Houston (TX); On-site; USD 60,000 - 90,000; Full time

Job summary

Doggett Toyota Lift is seeking an Account Manager to promote the sale of parts, service, and rental within the branch and respond to customer needs for parts and service.

The role emphasizes building and maintaining customer relationships, expanding product knowledge, and collaborating across departments to achieve revenue objectives. Travel is required as needed, and the position is exempt. The ideal candidate has strong sales experience and a track record in related industries.

Qualifications

• Excellent customer service and multi-tasking skills.
• Outstanding leadership and people development skills.
• Strong financial focus with analytical decision-making abilities.
• Ability to assess customer patterns and adjust labor and branch focus accordingly.
• Thorough knowledge of systems, procedures, and reports relevant to the location.
• Bachelor's Degree or equivalent experience preferred.
• 3+ years of sales experience preferred.
• Experience in transportation/logistics, field service, consumer products, wholesale distribution or supply chain management preferred.

Responsibilities

• Sell parts and service to new and/or current customers in a territory to achieve or exceed revenue objectives.
• Strengthen relationships with established customers and build rapport with potential customers.
• Build and maintain awareness of new products, services, and market data.
• Maintain detailed account profiles and prepare sales reports and necessary paperwork.
• Ensure credit applications are pursued prior to each sale or collected in advance.
• Assist manager in forecasting sales and setting account targets for parts, service and rental.
• Enhance professional delivery by increasing product knowledge and interpersonal skills.
• Collaborate with Doggett employees and departments.
• Perform other related duties as assigned.

Skills

Customer service

Leadership

Financial focus

Sales experience

Account management

Data analysis

Education

Bachelor's Degree or equivalent

Job description

Doggett Toyota Lift is seeking an Account Manager to promote the sale of parts, service, and rental within the branch and respond to customer needs for parts and service.

The role emphasizes building and maintaining customer relationships, expanding product knowledge, and collaborating across departments to achieve revenue objectives. Travel is required as needed, and the position is exempt. The ideal candidate has strong sales experience and a track record in related industries.