Growth-Focused Parts & Service Account Manager

Doggett Equipment Services Group; Houston (TX); On-site; USD 70,000 - 100,000; Full time

Job summary

The Account Manager position with Doggett Equipment Services Group is based in Houston, TX, and focuses on promoting the sale of parts, service and rental while responding to customer needs. You will grow revenue by serving existing customers and attracting new ones, building strong relationships and delivering solutions that meet equipment needs.

Responsibilities include maintaining account profiles, reporting, forecasting sales, collaborating with internal teams, and ensuring timely delivery

Qualifications

• Excellent Customer Service and multi-tasking skills.
• Strong Leadership and People Development Skills.
• Strong Financial focus, including cognitive skills, problem analysis, decision making and quantitative analysis.
• Ability to assess customer patterns and adjust labor and branch focus accordingly.
• Thorough knowledge of all systems, procedures, techniques, equipment, operations, standards and reports that apply to the location.
• 3+ years of Sales experience preferred.
• Experience in transportation/logistics, field service, consumer products, wholesale distribution or supply chain management preferred.

Responsibilities

• Sell parts and service to new and/or current customers in a territory to achieve or exceed assigned revenue objectives.
• Strengthen relationships with established customers and build rapport with potential customers by ensuring customer satisfaction with products and/or services; including keeping customers informed of any changes affecting their equipment and/or business.
• Build and maintain ongoing awareness of new products, services, competitor activities and market data.
• Maintain detailed account profiles, prepare sales reports as required and complete all necessary paperwork, including call reports, expense and territory summaries and projections in an accurate and timely manner.
• Ensure credit applications are actively pursued prior to each sale, or a check is picked up in advance
• Assist manager in forecasting sales in assigned territory, including setting account targets for sale of parts, service and rental
• Enhance professional delivery by continuously increasing product and industry knowledge and interpersonal skills
• Collaborate and knowledge share with various Doggett employees and departments
• Perform other related duties as assigned

Skills

Customer service

Leadership

Financial analysis

Problem solving

Analytical thinking

Communication

Education

Bachelor's degree or equivalent experience

Job description

The Account Manager position with Doggett Equipment Services Group is based in Houston, TX, and focuses on promoting the sale of parts, service and rental while responding to customer needs. You will grow revenue by serving existing customers and attracting new ones, building strong relationships and delivering solutions that meet equipment needs.

Responsibilities include maintaining account profiles, reporting, forecasting sales, collaborating with internal teams, and ensuring timely delivery