Territory Account Manager - Fort Worth

PathGroup; Coppell (TX); On-site; USD 60,000 - 90,000; Full time

Job summary

PathGroup is seeking an Account Manager to retain and monitor existing Associated Pathologists, P.C. clients, ensuring high levels of satisfaction and loyalty.

You will act as the primary contact between clients and internal teams, identify and resolve contract-related issues, and help expand market share while upholding data privacy and security standards.

Responsibilities

• Assist in retaining current business, increase market share and implement company payor contracts successfully.
• Act as the contact person for all client concerns and as a liaison between the client and the communicator for problem resolution.
• Identify and assist in resolving unsubstantiated ideas regarding payor contracts.
• Conduct client surveys and analyses to determine the percentage of the market business we service.
• Distribute marketing and patient education literature.
• Assist in generating new business.
• Perform all job responsibilities in alignment with the industry's best security practices and regulatory guidelines to protect the confidentiality, integrity, and availability of protected health information and other sensitive company data.
• Must be familiar with and abide by the Corporate Compliance Program and all Corporate policies, including the Privacy and Security policies.

Job description

Job Summary

The Account Manager retains and monitors existing Associated Pathologists, P.C. clients by assuring client satisfaction, improve communications between pathologists and clients, identify and resolve problems, instill client loyalty and ensure delivery of the highest possible level of service to the client.

Job Summary

The Account Manager retains and monitors existing Associated Pathologists, P.C. clients by assuring client satisfaction, improve communications between pathologists and clients, identify and resolve problems, instill client loyalty and ensure delivery of the highest possible level of service to the client.

Essential Functions

• Assist in retaining current business, increase market share and implement company payor contracts successfully.
• Act as the contact person for all client concerns and as a liaison between the client and the communicator for problem resolution.
• Identify and assist in resolving unsubstantiated ideas regarding payor contracts.
• Conduct client surveys and analyses to determine the percentage of the market business we service.
• Distribute marketing and patient education literature.
• Assist in generating new business.
• Perform all job responsibilities in alignment with the industry's best security practices and regulatory guidelines to protect the confidentiality, integrity, and availability of protected health information and other sensitive company data.
• Must be familiar with and abide by the Corporate Compliance Program and all Corporate policies, including the Privacy and Security policies.