Territory Account Manager – Cincinnati

Donnellon McCarthy Enterprises; Cincinnati (OH); On-site; USD 50,000 - 110,000; Full time

Benefits offered by this job

Base salary + uncapped commissions

Car allowance

Cell phone allowance

Medical/dental/vision/Life/AD&D

401(k) with company match

Paid holidays and PTO

Job summary

Donnellon McCarthy Enterprises is seeking a Territory Account Manager to own and grow a defined Cincinnati territory. You will nurture existing customers, identify expansion opportunities, and prospect for new business across our portfolio of solutions including IT, cybersecurity and print services.

This field-based role emphasizes relationship-building, strategic planning, and meeting monthly/annual sales targets. A valid driver’s license and reliable transportation are required.

Qualifications

• Self-motivated and comfortable being accountable for results.
• Confident meeting and communicating with new people.
• Comfortable developing new business rather than waiting for leads.
• Interested in building long-term customer relationships.
• Competitive and motivated by goals and earning potential.
• Organized and consistent with follow-up.
• Coachable and willing to learn.
• Comfortable using technology and learning new systems.
• Professional when working with business owners and decision-makers.
• Able to manage both existing customer relationships and new business development.

Responsibilities

• Manage and develop relationships with existing DME customers within your assigned territory.
• Learn each customer's business, current technology and future needs.
• Identify opportunities to expand existing accounts across DME's portfolio of solutions.
• Prospect for new businesses and decision-makers within your territory.
• Generate opportunities through phone, email, in-person prospecting, networking, referrals and other outreach.
• Meet with business owners, executives and other decision-makers.
• Conduct customer needs assessments, presentations and product demonstrations.
• Partner with DME specialists and technical teams when opportunities require additional expertise.
• Prepare proposals, negotiate agreements and close business.
• Maintain an active pipeline and manage customer and prospect activity through our CRM.
• Follow up consistently with customers, prospects and leads.
• Develop a plan for your territory and work toward monthly and annual sales goals.
• Build long-term customer relationships that lead to repeat business and referrals.

Job description

Full-Time | Outside B2B Sales | Base Salary + Uncapped Commission

About DME

Donnellon McCarthy Enterprises (DME) | Cincinnati, OH

Donnellon McCarthy Enterprises (DME) is a locally owned business technology company headquartered in Cincinnati. Since 1957, we've helped organizations throughout the region manage the technology they rely on to operate, communicate, secure their businesses, and improve productivity.

Today, DME provides a broad range of business technology solutions, including:

• Copiers, printers and production print
• Managed IT services
• Cybersecurity
• Physical security and video surveillance
• Managed print services
• Document management and workflow solutions
• Business communications and technology infrastructure
• EV charging solutions

Our Territory Account Managers have the opportunity to represent our entire portfolio, giving them multiple ways to solve customer needs and grow their business.

The Opportunity

DME is looking for a Territory Account Manager to join our Cincinnati sales team.

You'll be assigned a defined geographic territory that includes existing DME customers as well as new business opportunities.

Your responsibility is to own and grow that territory.

That means building relationships with current customers, identifying additional ways DME can support their businesses, and developing new customers through prospecting, referrals, networking and other business development activities.

This is a field-based sales position for someone who enjoys meeting people, building relationships and creating opportunities.

What You'll Do

As a Territory Account Manager, you'll:

• Manage and develop relationships with existing DME customers within your assigned territory
• Learn each customer's business, current technology and future needs
• Identify opportunities to expand existing accounts across DME's portfolio of solutions
• Prospect for new businesses and decision-makers within your territory
• Generate opportunities through phone, email, in-person prospecting, networking, referrals and other outreach
• Meet with business owners, executives and other decision-makers
• Conduct customer needs assessments, presentations and product demonstrations
• Partner with DME specialists and technical teams when opportunities require additional expertise
• Prepare proposals, negotiate agreements and close business
• Maintain an active pipeline and manage customer and prospect activity through our CRM
• Follow up consistently with customers, prospects and leads
• Develop a plan for your territory and work toward monthly and annual sales goals
• Build long-term customer relationships that lead to repeat business and referrals

What We're Looking For

We're looking for someone with the initiative and drive to take ownership of a territory.

You don't need to come to DME already knowing everything about managed IT, cybersecurity, print or physical security. We'll provide training on our products, services, sales process and technology.

We're looking for someone who is:

• Self-motivated and comfortable being accountable for results
• Confident meeting and communicating with new people
• Comfortable developing new business rather than waiting for leads
• Interested in building long-term customer relationships
• Competitive and motivated by goals and earning potential
• Organized and consistent with follow-up
• Coachable and willing to learn
• Comfortable using technology and learning new systems
• Professional when working with business owners and decision-makers
• Able to manage both existing customer relationships and new business development

Previous B2B sales experience is a plus, but not required. Experience in sales, customer service, hospitality, recruiting, retail or another customer-facing, goal-oriented environment may also translate well to this position.

A valid driver's license and reliable transportation are required.

Compensation

First-year target compensation: $50,000–$110,000+

Compensation includes a base salary, uncapped commissions and performance bonuses, along with a car and cell phone allowance.

Because you'll inherit a territory with existing DME customers while also having the ability to develop new business, there are multiple ways to grow your customer base and earnings.

Training & Support

New Territory Account Managers receive structured training through DME University, along with ongoing coaching from sales leadership.

You'll also have access to specialists across DME's technology portfolio. As you uncover opportunities in areas such as managed IT, cybersecurity, physical security or production print, you'll have experienced resources available to help you develop and close the opportunity.

Benefits

DME offers competitive base salary plus uncapped commissions and bonuses, car and cell phone allowances, medical/dental/vision/life and AD&D insurance, FSA/HSA options, 401(k) with company match, paid holidays and PTO, employee referral bonuses, ongoing training, sales technology and resources, and opportunities for professional growth.

Build Your Territory with DME

This is a full-time, in-person/outside sales position. Territory Account Managers spend time in the field meeting with current customers, developing new relationships and prospecting businesses throughout their assigned Cincinnati/Northern Kentucky territory.

If you're looking for an opportunity where you can take ownership of a territory, build a customer base, develop your sales skills and have your performance directly impact your income, we'd like to talk with you.

Donnellon McCarthy Enterprises is an Equal Opportunity Employer and welcomes applicants from all backgrounds.