Account Executive - Dollar Tree

Divisions Maintenance Group; Cincinnati (OH); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Health coverage

401K match

Caregiver leave

EAP

Volunteer time off

Job summary

Divisions Maintenance Group (DMG) seeks an Account Executive to drive growth by acquiring and expanding a portfolio of facility management clients. You’ll participate in a structured training program to learn our operations, product offerings, sales processes, and client management strategies.

You’ll build relationships, deliver compelling demonstrations, manage a full sales cycle, and use Salesforce to maintain the pipeline.

Qualifications

• 0-6 years' experience in inside sales, account management or operations.
• Bachelor's degree in business, marketing, or a related field is preferred but not required.
• Experience in facility maintenance sales or operations is preferred but not required.
• Proven track record in B2B or B2C sales is preferred but not required.
• Experience using Salesforce and other CRM software is preferred but not required.
• Proficient with Word, SharePoint, Teams, PowerPoint, Excel, and Outlook.
• Eagerness to learn and grow in a fast-paced sales environment.
• Ability to provide uninterrupted peace of mind to customers day, night, and weekends.

Responsibilities

• Participate in structured training programs on sales techniques, operations, product knowledge, and client relationship management.
• Build and maintain strong, long-term client relationships through regular communication and an understanding of their needs.
• Prepare and deliver presentations and product demonstrations highlighting ROI.
• Learn and maintain an accurate pipeline using CRM tools (e.g., Salesforce).
• Manage the full sales cycle from initial contact to execution; structure contracts for long-term success.
• Understand clients' facility management needs and tailor solutions accordingly.
• Support the team in achieving monthly and quarterly sales targets.
• Shadow client interactions to gain hands-on experience in consultative selling.
• Collaborate with teams to allocate resources and optimize service delivery.
• Conduct regular check-ins to assess client satisfaction and gather feedback.
• Address client concerns and resolve issues promptly.
• Serve as primary contact for client inquiries and requests.
• Provide regular updates on sales metrics, forecasts, and progress toward goals.

Skills

Inside sales

Account management

Operations

CRM software

Salesforce

Microsoft Office

Education

Bachelor's degree preferred

Tools

Salesforce

Microsoft Office

Job description

Title: Account Executive

Reports To: Manager of Business Development/Sales Team Leader

Department: GTM

Location: Cincinnati, OH

Position Status: Salary Exempt

About DMG:

Divisions Maintenance Group provides facility maintenance services to retail chains and distribution and fulfillment centers across the country.

We are leading the way with our technology, creating world-class products that are revolutionizing the industry and fulfilling our brand promise of "Uninterrupted Peace of Mind."

DMG is a Certified Great Place to Work with a strong, inclusive culture and top-notch benefits.

Job Summary:

As an Account Executive (AE) for DMG, you will play a crucial role in driving our business growth by identifying, acquiring, and growing clients within the facility management sector. As an Account Executive, you will undergo comprehensive training to learn our operations, product, sales processes, and client management strategies. This role requires a mix of consultative selling, operations, strategic thinking, and effective communication to deliver value and exceed sales goals.

To set you up for success, you'll spend your first few weeks in a dedicated, supportive learning environment, allowing you to master the core fundamentals before diving in with your day-to-day team. Throughout this immersive program, you will practice real-world scenarios within a hands-on sandbox training environment and hit key operations milestones designed to build your skills and confidence before seamlessly transitioning into your day-to-day role.

What You'll Do:

• Participate in structured training programs on sales techniques, operations, product knowledge, and client relationship management.
• Build and maintain strong, long-term client relationships through regular communication and a deep understanding of their business needs.
• Prepare and deliver compelling presentations and product demonstrations that highlight value and return on investment (ROI).
• Learn and maintain an accurate and up-to-date pipeline using CRM tools (e.g., Salesforce).
• Manage the full sales cycle and operations for your book of business from initial contact to execution; ensuring contracts are structured for long-term success.
• Understand clients' facility management needs and tailor solutions to meet their specific requirements.
• Support the team in achieving monthly and quarterly sales targets.
• Shadow client interactions to gain hands-on experience in consultative selling.
• Collaborate with teams to allocate resources effectively and optimize service delivery.
• Conduct regular check-ins to assess client satisfaction and gather feedback.
• Address client concerns and resolve issues in a timely and satisfactory manner.
• Serve as the primary point of contact for client inquiries and requests.
• Provide regular updates on sales metrics, forecasts, and progress toward goals.
• Providing peace of mind by always being available to the customer.
• Other duties as assigned by management.

What You Need:

• 0-6 years' experience in inside sales, account management or operations.
• Bachelor's degree in business, marketing, or a related field is preferred but not required.
• Previous sales or operations experience in facility maintenance is preferred but not required.
• Proven track record in B2B or B2C sales is preferred but not required.
• Experience in using Salesforce and other CRM type software is preferred but not required.
• Working knowledge of all Microsoft Office applications (Word, SharePoint, Teams, PowerPoint, Excel, Outlook).
• Eagerness to learn and grow in a fast-paced sales and operations environment.
• Ability to provide uninterrupted peace of mind to our customers; day, night, and weekends.
• Basic understanding of how to navigate customer organizations to gain access to key individuals, management, and purchasing decision makers.
• Excellent oral and written communication skills, multi-task oriented, and strong public speaking skills.
• Proficient understanding of facility management services and industry best practices is a plus.
• Proficient client relationship management skills.
• Ability to work in an entrepreneurial environment and work as part of a go-to-market team.
• Lives Divisions Basics.
• Valid Driver’s License.
• Limited business travel when required to support accounts and business growth.
• Ability to manage the stress of a fast-paced environment.
• Ability to meet the in-person requirements of the team and/or business needs.

What You'll Get:

At DMG, you'll be part of an amazing team that encourages learning, growth, and advancement. Our company has an entrepreneurial spirit that rewards self-starters and encourages employees to take charge of their own careers.

Some of our many benefits include:

• Health, dental and vision coverage on day 1.
• Dollar-for-dollar 401K match up to 4% of salary with immediate 100% vesting.
• Paid Primary and Secondary Caregiver leave.
• Employee Assistance Program to assist with everyday challenges.
• Paid time off to volunteer.

Divisions Maintenance Group is an equal opportunity employer.