Terminal Support Coordinator

Depot-Connect-International; Chalmette Vista (LA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) with match

Paid time off + holidays

HSA & FSA option

Job summary

Depot Connect International is seeking a Terminal Support Coordinator to assist with billing, dispatch, and equipment control operations. The role involves entering customer orders, reporting to dispatch, and maintaining direct communication with customers to ensure smooth operations.

Qualifications include a High School Diploma or GED, experience in trucking or intermodal transportation, and proficiency with Google Suite.

Qualifications

• High school diploma or GED required.
• Experience in trucking or intermodal transportation.
• Proficient with Google Suite (Gmail, etc.).
• Strong verbal and written communication.
• Ability to prioritize and multitask.
• Good organizational skills.

Responsibilities

• Enter customer orders and billing into the computer system.
• Report customer orders to dispatch in a timely manner.
• Inform equipment control and dispatch of special customer needs when they arise.
• Print export and import lists for dispatch and equipment control.
• Maintain direct and indirect communications with customers via telephone, email, fax, etc.
• Other miscellaneous office support duties as assigned.

Skills

Strong communication

Multitasking

Organizational skills

Education

High School Diploma or GED

Tools

Google Suite

Job description

Career Opportunities with Depot Connect International

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Current job opportunities are posted here as they become available.

Discover a career at Depot Connect International (DCI), a global leader in the Tank/ISO Tank Container Services and Tank Trailer Parts industry. We're more than just a service provider; we're a unified team combining the expertise of industry leaders Quala, Boasso Global, and PSC. Headquartered in Tampa, Florida, with over 160 locations worldwide, our team of over 3,500 employees excels in offering a multitude of mission-critical services.

Our Terminal Support Coordinators are essential to our business as they support all front office operations with billing, dispatch, and equipment control operations.

Primary responsibilities of a Terminal Support Coordinator include (but are not limited to):

• Entering customer orders and customer information (such as billing) into the computer system
• Reporting customer orders to dispatch in a timely manner
• Informing equipment control and dispatch of special customer needs when they arise
• Printing export and import lists for dispatch and equipment control
• Maintaining direct and indirect communications with customers via telephone, email, fax, etc.
• Other miscellaneous office support duties as assigned

Requirements:

• High School Diploma or GED
• Experience in the trucking and/or intermodal transportation industry
• Experience with Google Suite (Gmail, etc.)
• Strong communication skills both verbal and written
• Ability to prioritize and multitask
• Organizational skills.
• Medical, dental and vision Insurance
• 401(k) with generous employer match
• Paid time off, including 10 paid holidays
• Optional health savings account & flexible spending account