Terminal Support Coordinator

Depot Connect International; Chalmette (LA); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with employer match

Paid time off (PTO)

Job summary

Depot Connect International (DCI) is seeking a Terminal Support Coordinator to support front office operations including billing, dispatch, and equipment control. You will enter orders, notify dispatch of updates, and communicate with customers via multiple channels while maintaining accurate records.

Requirements include a high school diploma or GED, trucking/intermodal experience, and proficiency with Google Suite. We offer benefits and a collaborative, team-driven environment.

Qualifications

• Strong communication skills (verbal and written).
• Ability to prioritize and multitask in a busy office environment.
• Proficient with Google Suite (Gmail, Docs, Sheets).
• Organizational skills and attention to detail.

Responsibilities

• Entering customer orders and customer information (billing) into the computer system.
• Reporting customer orders to dispatch in a timely manner.
• Informing equipment control and dispatch of special customer needs when they arise.
• Printing export and import lists for dispatch and equipment control.
• Maintaining direct and indirect communications with customers via telephone, email, fax, etc.
• Other miscellaneous office support duties as assigned.

Skills

Communication skills

Multitasking

Organizational skills

Verbal & written communication

Education

High School Diploma or GED

Tools

Google Suite

Job description

Career Opportunities with Depot Connect International

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Discover a career at Depot Connect International (DCI), a global leader in the Tank/ISO Tank Container Services and Tank Trailer Parts industry. We're more than just a service provider; we're a unified team combining the expertise of industry leaders Quala, Boasso Global, and PSC. Headquartered in Tampa, Florida, with over 160 locations worldwide, our team of over 3,500 employees excels in offering a multitude of mission-critical services.

Our Terminal Support Coordinators are essential to our business as they support all front office operations with billing, dispatch, and equipment control operations.

Primary responsibilities of a Terminal Support Coordinator include (but are not limited to):

• Entering customer orders and customer information (such as billing) into the computer system
• Reporting customer orders to dispatch in a timely manner
• Informing equipment control and dispatch of special customer needs when they arise
• Printing export and import lists for dispatch and equipment control
• Maintaining direct and indirect communications with customers via telephone, email, fax, etc.
• Other miscellaneous office support duties as assigned

Requirements:

• High School Diploma or GED
• Experience in the trucking and/or intermodal transportation industry
• Experience with Google Suite (Gmail, etc.)
• Strong communication skills both verbal and written
• Ability to prioritize and multitask
• Organizational skills.
• Medical, dental and vision Insurance
• 401(k) with generous employer match
• Paid time off, including 10 paid holidays
• Optional health savings account & flexible spending account