Terminal Support Coordinator

quala; Chalmette (LA); On-site; USD 32,000 - 42,000; Full time

Job summary

Depot Connect International (DCI) is seeking a Terminal Support Coordinator to bolster front office operations with billing, dispatch, and equipment control support.

In this role, you will enter orders, report to dispatch, and communicate with customers while preparing export/import lists and handling miscellaneous office duties in a fast-paced logistics environment.

Qualifications

• High School Diploma or GED required.
• Experience in trucking and/or intermodal transportation.
• Experience with Google Suite (Gmail, etc.).
• Strong communication skills both verbal and written.
• Ability to prioritize and multitask.
• Organizational skills.

Responsibilities

• Entering customer orders and customer information (such as billing) into the computer system.
• Reporting customer orders to dispatch in a timely manner.
• Informing equipment control and dispatch of special customer needs when they arise.
• Printing export and import lists for dispatch and equipment control.
• Maintaining direct and indirect communications with customers via telephone, email, fax, etc.

Skills

Strong communication

Prioritization & multitasking

Organizational skills

Education

High School Diploma or GED

Tools

Google Suite

Job description

Discover a career at Depot Connect International (DCI), a global leader in the Tank/ISO Tank Container Services and Tank Trailer Parts industry. We’re more than just a service provider; we’re a unified team combining the expertise of industry leaders Quala, Boasso Global, and PSC. Headquartered in Tampa, Florida, with over 160 locations worldwide, our team of over 3,500 employees excels in offering a multitude of mission-critical services.

Our Terminal Support Coordinators are essential to our business as they support all front office operations with billing, dispatch, and equipment control operations.

Primary responsibilities of a Terminal Support Coordinator include (but are not limited to):

• Entering customer orders and customer information (such as billing) into the computer system
• Reporting customer orders to dispatch in a timely manner
• Informing equipment control and dispatch of special customer needs when they arise
• Printing export and import lists for dispatch and equipment control
• Maintaining direct and indirect communications with customers via telephone, email, fax, etc.
• Other miscellaneous office support duties as assigned

Requirements:

• High School Diploma or GED
• Experience in the trucking and/or intermodal transportation industry
• Experience with Google Suite (Gmail, etc.)
• Strong communication skills both verbal and written
• Ability to prioritize and multitask
• Organizational skills.

DCI Benefits:

• Medical, dental and vision Insurance
• 401(k) with generous employer match
• Paid time off, including 10 paid holidays
• Optional health savings account & flexible spending account
• Life insurance
• Employee assistance program
• Parental leave
• Referral program
• Tuition reimbursement