Terminal Operations Optimization Lead — Hybrid

Crowley Maritime Corporation; Pennsylvania; Hybrid; USD 95,000 - 125,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive benefits

Paid vacation

Job summary

Crowley Maritime Corporation is seeking a seasoned operations leader for our hybrid role in Pennsylvania. You will oversee cargo-related operations, manage major projects with customer interaction, and collaborate with IT to optimize processes.

This position emphasizes efficiency, cost control, and strong stakeholder communication. Qualifications include a bachelor’s degree and 5–7 years in terminal operations with Tideworks or similar systems, plus proficiency in MS Office and a willingness to

Qualifications

• Bachelor’s degree in business, transportation or related field required.
• 5–7 years’ experience managing terminal operations with Tideworks or related systems.
• Proficient with Microsoft Office (Word, Excel, Outlook, PowerPoint, Visio).
• Experience with operational process improvements and cost analysis.
• Willingness to travel up to 50% as needed.

Responsibilities

• Manage cargo-related operations or major projects with direct client contact.
• Prepare cost estimates and proposed operations plans.
• Document progress, compare estimates to actuals and report variances.
• Ensure efficient utilization of drivers, equipment and vessel scheduling.
• Develop operating performance standards and ensure adherence.
• Analyze current processes to identify improvements leveraging technology.
• Collaborate with business and IT to deploy process-related policies and governance.
• Coordinate with management and teams to document business needs for current and future operations.

Skills

MS Office

Terminal Operating Systems

Tideworks Suite

Process improvement

Analytical skills

Education

Bachelor’s degree in business, transportation or related field

Tools

Tideworks Suite

Job description

Crowley Maritime Corporation is seeking a seasoned operations leader for our hybrid role in Pennsylvania. You will oversee cargo-related operations, manage major projects with customer interaction, and collaborate with IT to optimize processes.

This position emphasizes efficiency, cost control, and strong stakeholder communication. Qualifications include a bachelor’s degree and 5–7 years in terminal operations with Tideworks or similar systems, plus proficiency in MS Office and a willingness to