Terminal Operations Manager I — Multi-Dept Lead

Lew Thompson & Son Trucking; United States; On-site; USD 59,000 - 68,000; Full time

Benefits offered by this job

Medical Insurance

Dental & Vision Insurance

401(k) Match

Paid Time Off

Telemedicine

Job summary

Covenant Logistics in the United States is seeking a Terminal Manager to link operations between drivers and customers, overseeing multiple departments (Feed/Live Haul/Poult) at the assigned location. You will coach drivers, coordinate with customers, and monitor fleet activity to maximize utilization of drivers and assets.

The role focuses on process improvement, cost reduction, and delivering on company goals, with leadership responsibilities across two or more departments.

Qualifications

• Bachelor's degree or equivalent experience required.
• Valid CDL preferred.
• 2+ years transportation experience required.
• Leadership experience required.

Responsibilities

• Oversee and manage multiple locations and/or departments.
• Manage Dedicated Fleet of Professional Drivers with authority to take actions and/or make recommendations that are given significant weight with respect to discipline, terminations, and other changes of a driver’s employment status, often requiring the exercise of discretion and independent judgment with respect to significant business matters.- monitoring performance, attendance, safety and quality.
• Monitor, direct and/or dispatch all transportation activities within the assigned department.
• Responsible for Service Failures (Driver, Dispatch, Planning), Communication, Equipment, Utilization, Driver Turnover, Fuel (MPG, out of network, idle time of equipment, out of route miles), Safety (Safety Initiative, Accidents, Worker’s Comp, Random Drug), Maintenance (PM Services, Equipment Inspections)
• Maintain Customer Relations through excellent communication and client visits.
• Daily Updates to Position Control spreadsheet
• Review and issue coaching in correspondence with the Lytx cameras
• Track and manage attendance, time off and home time requests in accordance with departments expectations.
• Maintain positive and productive communication with drivers to deliver on time, prevent service failures, and reduce turnover.
• Receive ETAs and PTAs and manage throughout the day.
• Receive confirmations of load assignments.
• Communicate and establish expectations for performance, conduct, and safety, and provide ongoing feedback for the professional driver.
• Monitor and trace loads so that follow-up can be made to customers regarding late pickups and or deliveries, as well as any other load changes that may occur.
• Work with other internal departments to resolve customer or company issues when necessary.
• Follow established procedures and best practices to ensure consistency and quality.
• Manage Driver PM Schedules for both tractor and trailers
• Assist drivers with payroll needs, Advances, Fuel issues

Skills

Microsoft Office

Communication

DOT regulations

People management

Self-motivated

Education

Bachelor's degree or equivalent experience

Leadership experience

Valid CDL preferred

Job description

Covenant Logistics in the United States is seeking a Terminal Manager to link operations between drivers and customers, overseeing multiple departments (Feed/Live Haul/Poult) at the assigned location. You will coach drivers, coordinate with customers, and monitor fleet activity to maximize utilization of drivers and assets.

The role focuses on process improvement, cost reduction, and delivering on company goals, with leadership responsibilities across two or more departments.