Terminal Operations Lead - Optimize & Coach Teams

Saia Inc.; Ellenwood (GA); On-site; USD 65,000 - 110,000; Full time

Job summary

Saia Inc. is seeking a Terminal Operations Manager to plan and oversee terminal activities in Georgia. You will manage staff, optimize processes, and ensure safe, efficient service for customers.

Responsibilities include directing teams, analyzing performance data, and maintaining compliance with safety and company policies. This role requires a bachelor’s degree and 5+ years in terminal operations, with flexibility to work varying hours.

Qualifications

• Bachelor’s degree in business or related field.
• 5+ years of terminal operations experience.
• Knowledge of Microsoft Office and transportation management applications.

Responsibilities

• Directs and coordinates terminal employees to provide cost effective, timely service.
• Investigates customer complaints and resolves problems.
• Provides equipment, tools, and training to staff for safe operations.
• Coordinates staffing levels and work scheduling to maximize productivity.
• Ensures compliance with policies, safety rules, and regulations.
• Uses software and analytics to optimize operations and track metrics.
• Interviews and onboards terminal employees; fosters good relations.

Skills

Terminal operations

Data analytics

Microsoft Office

Transportation management systems

Flexible hours

Education

Bachelor’s degree in business or related field

Tools

Transportation management software

Job description

Saia Inc. is seeking a Terminal Operations Manager to plan and oversee terminal activities in Georgia. You will manage staff, optimize processes, and ensure safe, efficient service for customers.

Responsibilities include directing teams, analyzing performance data, and maintaining compliance with safety and company policies. This role requires a bachelor’s degree and 5+ years in terminal operations, with flexibility to work varying hours.