Terminal Operations Lead

Saia Inc.; Atlanta (GA); On-site; USD 70,000 - 120,000; Full time

Job summary

Saia Inc. is seeking a Terminal Operations Manager to oversee planning and day-to-day terminal activities in Atlanta. You will direct staff, manage dock and pickup/delivery operations, and ensure safe, compliant, and efficient service to customers.

The role requires a Bachelor's degree and 5+ years in terminal operations, with proficiency in MS Office and transportation management software. Flexibility in hours is expected as part of operations coverage.

Qualifications

• Bachelor's degree in business or related field.
• 5+ years of terminal operations experience.
• Knowledge of Microsoft Office and transportation management applications.
• Ability to work flexible hours.

Responsibilities

• Directs and coordinates terminal employees to provide cost effective, timely, and quality service.
• Investigates customer complaints and resolves problems.
• Provides equipment, tools, and training to staff to ensure safe operations.
• Coordinates staffing levels and work scheduling to maximize productivity.
• Oversees compliance with policies, safety rules, and regulations.
• Uses data and analytics to optimize operations, track metrics, and resolve problems.
• Interviews and onboards terminal employees.
• Fosters positive employee relations through motivation and coaching.

Skills

Terminal ops

Staff leadership

MS Office

Flexibility

Education

Bachelor's degree in business

Tools

Transportation management software

Job description

Saia Inc. is seeking a Terminal Operations Manager to oversee planning and day-to-day terminal activities in Atlanta. You will direct staff, manage dock and pickup/delivery operations, and ensure safe, compliant, and efficient service to customers.

The role requires a Bachelor's degree and 5+ years in terminal operations, with proficiency in MS Office and transportation management software. Flexibility in hours is expected as part of operations coverage.