Terminal Operations & Dispatch Assistant

KAG ENERGY LLC; Rocky Hill (CT); On-site; USD 36,000 - 52,000; Full time

Job summary

KAG ENERGY LLC is seeking an on-site terminal office clerk to support day-to-day operations. The role involves organizing mail, verifying driver paperwork, and scanning documents into the dispatch system.

You will also enter data into customer systems and respond to billing and load status inquiries. The position requires a high school diploma or equivalent and at least 2 years of transportation experience, with basic Microsoft Office skills.

Qualifications

• High school diploma or equivalent required.
• 2 years transportation experience preferred but not required.
• Basic knowledge of Microsoft Office required.

Responsibilities

• Organize and sort incoming mail and paperwork.
• Verify driver paperwork for each load.
• Image/scan documents into the dispatch system.
• Enter information into customer systems as necessary.
• Answer phone calls to the terminal and address questions or concerns.
• Respond to customer billing and load status questions.
• Investigate unassigned miles, hours violations, and other anomalies.
• Data entry of driver detention pay, calculate hourly pay, layovers, breakdowns.

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

KAG ENERGY LLC is seeking an on-site terminal office clerk to support day-to-day operations. The role involves organizing mail, verifying driver paperwork, and scanning documents into the dispatch system.

You will also enter data into customer systems and respond to billing and load status inquiries. The position requires a high school diploma or equivalent and at least 2 years of transportation experience, with basic Microsoft Office skills.