Terminal Operations & Dispatch Support Specialist

KAG ENERGY LLC; Newell (WV); On-site; USD 32,000 - 45,000; Full time

Job summary

KAG ENERGY LLC in Newell, WV is seeking a Terminal Support specialist to assist daily office tasks and keep dispatch processes running smoothly. You will organize mail, verify driver paperwork, scan documents, and enter information into customer systems to support operations.

The role requires a high school diploma and basic Microsoft Office skills; prior office or dispatch experience is a plus. This is an on-site, full-time position with standard 8-hour shifts and opportunities to contribute to

Qualifications

• High school diploma or equivalent.
• Basic knowledge of Microsoft Office.

Responsibilities

• Organize and sort incoming mail and paperwork.
• Verify driver paperwork for each load.
• Image/Scan documents into the dispatch system.
• Enter information into customer systems as necessary.
• Accept orders from customers and setup for dispatch.
• Answer phone calls to the terminal and address questions or concerns.
• Respond to customer billing and load status questions.
• Investigate unassigned miles, hours violations, and other anomalies.
• Order office supplies.
• Process payroll.

Skills

Microsoft Office

Data entry

Phone/Customer service

Education

High School Diploma

Job description

KAG ENERGY LLC in Newell, WV is seeking a Terminal Support specialist to assist daily office tasks and keep dispatch processes running smoothly. You will organize mail, verify driver paperwork, scan documents, and enter information into customer systems to support operations.

The role requires a high school diploma and basic Microsoft Office skills; prior office or dispatch experience is a plus. This is an on-site, full-time position with standard 8-hour shifts and opportunities to contribute to