Terminal Operations Associate

The Kenan Advantage Group; Neville Township (Allegheny County); On-site; USD 36,000 - 52,000; Full time

Job summary

The Kenan Advantage Group at Neville Island, PA is seeking a Terminal Support associate to help run the day-to-day office operations at the local site.

You will organize mail, verify driver paperwork, scan documents, and enter data into customer systems while handling dispatch orders and answering terminal calls. Additional duties include addressing billing questions and supporting payroll and supplies to ensure smooth operations.

Qualifications

• High school diploma or equivalent.
• Basic knowledge of Microsoft Office.

Responsibilities

• Organize and sort incoming mail and paperwork.
• Verify driver paperwork for each load.
• Image/Scan documents into the dispatch system.
• Enter information into customer systems as necessary.
• Accept orders from customers and setup for dispatch.
• Answer phone calls to the terminal and address questions or concerns.
• Respond to customer billing and load status questions.
• Investigate unassigned miles, hours violations, and other anomalies.
• Order office supplies.
• Process payroll.

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

The Kenan Advantage Group at Neville Island, PA is seeking a Terminal Support associate to help run the day-to-day office operations at the local site.

You will organize mail, verify driver paperwork, scan documents, and enter data into customer systems while handling dispatch orders and answering terminal calls. Additional duties include addressing billing questions and supporting payroll and supplies to ensure smooth operations.