Terminal Clerk I

The Kenan Advantage Group; Neville Township (Allegheny County); On-site; USD 36,000 - 52,000; Full time

Job summary

The Kenan Advantage Group at Neville Island, PA is seeking a Terminal Support associate to help run the day-to-day office operations at the local site.

You will organize mail, verify driver paperwork, scan documents, and enter data into customer systems while handling dispatch orders and answering terminal calls. Additional duties include addressing billing questions and supporting payroll and supplies to ensure smooth operations.

Qualifications

• High school diploma or equivalent.
• Basic knowledge of Microsoft Office.

Responsibilities

• Organize and sort incoming mail and paperwork.
• Verify driver paperwork for each load.
• Image/Scan documents into the dispatch system.
• Enter information into customer systems as necessary.
• Accept orders from customers and setup for dispatch.
• Answer phone calls to the terminal and address questions or concerns.
• Respond to customer billing and load status questions.
• Investigate unassigned miles, hours violations, and other anomalies.
• Order office supplies.
• Process payroll.

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Job Details

Job Location: 20065 Neville Island PA - Neville Island, PA 15225

Position Type: Terminal Support

Travel Percentage: None

Job Shift: 8hr

Job Category: NA

Position Summary

This position supports the day to day operations of the terminal by performing a variety of office tasks.

Essential Functions

• Organize and sort incoming mail and paperwork
• Verify driver paperwork for each load
• Image/Scan documents into the dispatch system
• Enter information into customer systems as necessary
• Accept orders from customers and setup for dispatch
• Answer phone calls to the terminal and address questions or concerns
• Respond to customer billing and load status questions
• Investigate unassigned miles, hours violations, and other anomalies
• Order office supplies
• Process payroll

Qualifications

• High school diploma or equivalent
• Basic knowledge of Microsoft Office

Note: The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities and skills required of associates so classified. Management retains the right to assign or reassign duties at any time. Job description is subject to change. All employees of the Company are expected to:

• Promote positive work habits including effective and timely communication, teamwork and respect for co-workers.
• Provide constructive guidance to other employees and representatives of third parties.
• Contribute to providing the highest quality of products and services to customers.

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