Terminal Manager

KAG SERVICES INC; Caldwell (ID); On-site; USD 70,000 - 90,000; Full time

Job summary

KAG SERVICES INC is seeking an operations leader responsible for overseeing driver teams and service delivery within a defined region. The role focuses on safety, regulatory compliance, and efficient asset utilization to meet performance goals.

The position requires strong leadership, effective communication, and the ability to engage customers and manage staff in a dynamic transportation environment. On-site work and collaboration with local teams are essential.

Qualifications

• Bachelor's degree in business or equivalent experience in transportation preferred.
• Strong conflict resolution and communication skills.
• Experience in supervising staff and coordinating driver operations.

Responsibilities

• Promote safe work behaviors in line with safety programs.
• Monitor hours of service and ensure regulatory compliance.
• Supervise drivers to achieve incident-free deliveries.
• Lead and develop staff to meet performance targets and budgets.
• Engage local customers regularly to drive growth and relationships.
• Forecast terminal performance and take corrective actions to meet forecasts.
• Ensure maximum asset utilization and efficient operations.

Skills

Conflict resolution

Oral & written communication

Leadership

Staff supervision

Customer relationship

Education

Bachelor's degree in business or equivalent

Tools

Microsoft Office

Job description

Position SummaryThis position is accountable for the operation, personnel management, and the service to customers within a specified geographic region.Essential FunctionsPromote and develop safe work behaviors in line with the companys safety programs and objectivesMonitor hours of service for drivers; maintain compliance with all company and government regulations and policiesSupervise performance of drivers to achieve incident free deliveries of every loadLead, manage, evaluate, and develop staff personnelForecast terminal performance; evaluate performance and take corrective action to meet expense and financial forecastEngage local customers regularly to drive growth and enhance relationshipsEnsure maximum asset utilizationQualificationsBachelors degree in business related field or equivalent business experience in the transportation industryExcellent conflict resolution skillsEffective oral, written and interpersonal communication skills with the ability to influenceBasic understanding of Microsoft OfficeNote: The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities and skills required of associates so classified. Management retains the right to assign or reassign duties at any time. Job description is subject to change. All employees of the Company are expected to:Promote positive work habits including effective and timely communication, teamwork and respect for co-workers.Provide constructive guidance to other employees and representatives of third parties.Contribute to providing the highest quality of products and services to customers.#LI-ONSITE#LI-DV1#NDMP