Terminal Coordinator - Gastonia

ITS Logistics; Gastonia (NC); On-site; USD 27,000 - 39,000; Full time

Job summary

ITS Logistics is seeking a Terminal Coordinator for our largest customer’s facilities in Arizona and Colorado. You will support dock operations, ensuring drivers meet safety requirements and maintain on-time movement of loads.

Collaborate with drivers and ITS team, verify paperwork, and update critical systems. The role requires strong communication, energy in a fast-paced environment, and knowledge of the region for efficient operations.

Qualifications

• Experience in fleet, transportation, warehouse operations or third-party logistics strongly desired.
• Excellent communication skills.
• Strong interpersonal and relationship-building abilities with customers and drivers.
• Ability to act with urgency in fast-paced, deadline-driven environments.
• Knowledge of the region and surrounding areas.

Responsibilities

• Ensure drivers adhere to terminal flow on site.
• Collaborate with drivers to ensure on-time arrivals and departures.
• Monitor trailer pool to address equipment shortages proactively.
• Complete safety checklists for every load entering and departing.
• Verify all paperwork information is correct and up to date.
• Update systems to provide visibility and transparency for the team.

Skills

Fleet knowledge

Communication skills

Interpersonal skills

Time management

Customer service

Job description

About ITS Logistics

Are you ready to unleash your potential and be a part of one of the fastest growing, exciting, logistics companies in the US? ITS Logistics is a premier Third-Party Logistics company that provides creative supply chain solutions. With the highest level of service, unmatched industry experience and work ethic, and a laser focus on innovation and technology-our purpose is to improve the quality of life by delivering excellence in everything we do. At ITS, we invest in your personal and professional growth, providing the tools, resources, and support you need to unleash your full potential, collaborate with like-minded teammates, and seize limitless opportunities. By joining our all-star team, you will be part of an organization that values your unique skills, encourages your drive for excellence, and recognizes your unwavering commitment to achieving our shared goals. We empower our team members to become champions in their respective fields by nurturing a culture of collaboration, competition, and unyielding resilience. We believe that together, we can conquer any challenge and achieve remarkable victories. Want to learn more about ITS Logistics? Check out our website! www.its4logistics.com

Principle Accountabilities

ITS has an urgent need for a Terminal Coordinator for our largest customer’s facilities in Arizona and Colorado. This role contributes to the daily activities for dock operations in support of the customer’s terminal in which they are domiciled. Responsibilities include ensuring drivers meet safety requirements to meet our customer service requirements. Responsibilities include but are not limited to:

• Ensure drivers adhere to terminal flow on site.
• Work collaboratively with drivers to ensure on time arrival and departures.
• Monitor trailer pool to proactively upscale equipment shortages.
• Complete safety checklists for every load entering and departing the facility.
• Interact with facility staff, drivers, and ITS team members in a professional and respectful manner.
• Escalate all safety violations to ITS Reno Center leadership.
• Communicate safety expectations to drivers and team members proactively.
• Verify all information on paperwork is correct.
• Update applicable systems with the most up to date information for the team to have visibility and transparency of operations.

Position Requirements

• Experience in fleet, transportation, Warehouse operations or third-party logistics strongly desired.
• Excellent communication skills.
• Excellent interpersonal and relationship building skills with a demonstrated ability to work harmoniously with customers, drivers, peers.
• Has a strong sense of urgency and reacts and works well in fast-paced, deadline driven, and high-pressure situations; remains calm and performs well in stressful or emergency situations.
• Strong work ethic and internally motivated to exceed all commitments and requirements of the position.
• Knowledge of the region and surrounding areas.

Schedule

• Tuesday - Saturday 9:00pm - 5:30am

Compensation

$24.17 per hour