Terminal Manager

Proficient Auto Logistics; Elwood (IL); On-site; USD 75,000 - 110,000; Full time

Job summary

Proficient Auto Logistics (PAL) is seeking a Terminal Manager to oversee daily transportation terminal operations, staff, and scheduling, ensuring safe handling and regulatory compliance across multiple metro-area properties.

You will lead a team, optimize workflows, monitor safety, and report KPIs to leadership while maintaining exceptional customer service and coordination with drivers, dispatchers, and partners.

Qualifications

• High school diploma required; bachelor’s degree in business, logistics, or management preferred.
• 3-5 years of management experience in a relevant field.
• Strong skills in leadership and team supervision.
• Excellent interpersonal and communication skills.
• Ability to analyze issues and solve problems.
• Working knowledge of transportation logistics.
• Familiarity with applicable safety regulations.
• Ability to balance competing priorities under pressure.
• Proficient use of scheduling and dispatching systems.
• Skills in computer use and data analysis.

Responsibilities

• Lead and supervise a team of terminal workers, including hiring, training, and performance evaluations.
• Oversee multiple properties within the metro area and balance drivers/demand accordingly.
• Develop and maintain efficient schedules for staff and vehicles to optimize workflow.
• Ensure adherence to all safety regulations and company policies, including regular safety inspections and training.
• Prepare daily reports for customers and leadership, attend meetings as needed.
• Observe drivers for safety and proper loading procedures.
• Identify yard and equipment needs; initiate repair process as needed.
• Monitor and maintain compliance with relevant regulatory standards (e.g., DOT/FMCSA/OSHA regulations).
• Perform routine driver safety audits.
• Track key performance indicators (KPIs) to identify areas for improvement and optimize operational efficiency.
• Address operational issues promptly, troubleshoot challenges, and implement solutions to maintain smooth operations.
• Ensure high-quality customer service by addressing customer concerns and coordinating with relevant stakeholders.
• Effectively communicate with internal teams, external partners, and customers regarding terminal operations.

Skills

Leadership

Interpersonal communication

Problem solving

Analytical thinking

Time / priority management

Education

High school diploma

Bachelor’s degree in business, logistics, or management

Tools

Scheduling software

Data analysis tools

Job description

Proficient Auto Logistics (PAL) is a trusted national leader in finished vehicle transport. With an operating fleet of over 1,350 trucks, we ship more than four million units annually across the U.S. and Canada – safely, efficiently, and with customer service standards at the forefront. We’re a key partner for 100% of global OEMs who serve the domestic market, including dealerships, auctions, fleet providers, and EV manufacturers.

Comprised of nine operating companies organized into two regions and supported by over 1,650 logistics professionals, we deliver seamless national coverage, while maintaining the flexibility to meet local demands.

Job Summary

The terminal manager leads daily transportation terminal operations, managing staff and schedules to ensure safe, efficient handling of goods and compliance with safety and regulatory standards. The role prioritizes smooth operations and customer service aligned with the Company’s goals and initiatives.

Essential Duties and Responsibilities

• Lead and supervise a team of terminal workers, including hiring, training, and performance evaluations
• Oversee multiple properties within the metro area and balance drivers/demand accordingly
• Develop and maintain efficient schedules for staff and vehicles to optimize workflow
• Ensure adherence to all safety regulations and company policies, including regular safety inspections and training
• Prepare daily reports for customers and leadership, attend meetings as needed
• Observe drivers for safety and proper loading procedures
• Identify yard and equipment needs; initiate repair process as needed
• Monitor and maintain compliance with relevant regulatory standards (e.g., DOT/FMCSA/OSHA regulations)
• Perform routine driver safety audits
• Track key performance indicators (KPIs) to identify areas for improvement and optimize operational efficiency
• Address operational issues promptly, troubleshoot challenges, and implement solutions to maintain smooth operations
• Ensure high-quality customer service by addressing customer concerns and coordinating with relevant stakeholders
• Effectively communicate with internal teams, external partners, and customers regarding terminal operations

Requirements

• High school diploma required; bachelor’s degree in business, logistics, or management preferred
• 3-5 years of management experience in a relevant field
• Strong skills in leadership and team supervision
• Excellent interpersonal and communication skills
• Ability to analyze issues and solve problems
• Working knowledge of transportation logistics
• Familiarity with applicable safety regulations
• Ability to balance competing priorities under pressure
• Proficient use of scheduling and dispatching systems
• Skills in computer use and data analysis

EEO Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.