Terminal Coordinator - Birmingham, AL

itslogisticsllc; Birmingham (AL); On-site; USD 30,000 - 32,000; Full time

Job summary

ITS Logistics in Birmingham, AL is seeking a Terminal Coordinator to support dock operations for our largest customer facilities. You will ensure drivers meet safety requirements, maintain terminal flow, and work with drivers to ensure on-time arrivals and departures.

This role demands strong communication, urgency, and a commitment to safety. The position requires experience in fleet, transportation, warehouse operations, or third-party logistics, with the ability to thrive in a fast-paced

Qualifications

• Excellent communication skills demonstrated in professional interactions.
• Strong interpersonal and relationship-building capabilities with customers, drivers, and peers.
• Ability to work in fast-paced, deadline-driven, high-pressure situations.
• Strong work ethic and motivation to exceed commitments and requirements.
• Knowledge of the Birmingham, AL region and surrounding areas.

Responsibilities

• Ensure drivers meet safety requirements and on-site terminal flow.
• Coordinate with drivers to ensure on-time arrivals and departures.
• Monitor trailer pool and escalate equipment shortages.
• Complete safety checklists for loads entering/departing the facility.
• Interact professionally with facility staff, drivers, and ITS team members.
• Escalate safety violations to leadership as needed.
• Verify paperwork accuracy and update systems for visibility.

Skills

Excellent communication skills

Interpersonal skills

Relationship building

Strong work ethic

Fast-paced environment adaptability

Job description

About ITS Logistics

Are you ready to unleash your potential and be a part of one of the fastest growing, exciting, logistics companies in the US? ITS Logistics is a premier Third-Party Logistics company that provides creative supply chain solutions. With the highest level of service, unmatched industry experience and work ethic, and a laser focus on innovation and technology-our purpose is to improve the quality of life by delivering excellence in everything we do.

At ITS, we invest in your personal and professional growth, providing the tools, resources, and support you need to unleash your full potential, collaborate with like-minded teammates, and seize limitless opportunities. By joining our all-star team, you will be part of an organization that values your unique skills, encourages your drive for excellence, and recognizes your unwavering commitment to achieving our shared goals.

We empower our team members to become champions in their respective fields by nurturing a culture of collaboration, competition, and unyielding resilience. We believe that together, we can conquer any challenge and achieve remarkable victories. Want to learn more about ITS Logistics? Check out our website! www.its4logistics.com

Principle Accountabilities

ITS has an urgent need for a Terminal Coordinator for our largest customer's facilities in Birmingham. This role contributes to the daily activities for dock operations in support of the customer's terminal in which they are domiciled. Responsibilities include ensuring drivers meet safety requirements to meet our customer service requirements.

Responsibilities include but are not limited to:

• Ensure drivers adhere to terminal flow on site.
• Work collaboratively with drivers to ensure on time arrival and departures.
• Monitor trailer pool to proactively **escalate** equipment shortages.
• Complete safety checklists for every load entering and departing the facility.
• Interact with facility staff, drivers, and ITS team members in a professional and respectful manner.
• Escalate all safety violations to ITS Reno Center leadership.
• Communicate safety expectations to drivers and team members proactively.
• Verify all information on paperwork is correct.
• Update applicable systems with the most up to date information for the team to have visibility and transparency of operations.

Position Requirements

Experience in fleet, transportation, Warehouse operations or third-party logistics strongly desired.

Excellent communication skills.

Excellent interpersonal and relationship building skills with a demonstrated ability to work harmoniously with customers, drivers, peers.

Has a strong sense of urgency and reacts and works well in fast-paced, deadline driven, and high-pressure situations; remains calm and performs well in stressful or emergency situations.

Strong work ethic and internally motivated to exceed all commitments and requirements of the position.

Knowledge of the region and surrounding areas.

Compensation

$22 hourly - day shift

$23.25 hourly - night shift