Tennis Programs & Scheduling Specialist

U.S. Tennis Association of New England (USTA New England); New York (NY); Vor Ort; USD 45.000 - 50.000; Vollzeit

Benefits dieser Stelle

Medical benefits

Paid time off

Tuition reimbursement

Commuter benefits

Zusammenfassung

USTA New England is seeking a detail-oriented Program Administrator to support the administration and coordination of tennis programs at the USTA Billie Jean King National Tennis Center. You will help coordinate program schedules, registrations, communications, and systems while delivering high-level service to the NTC tennis community.

You will work with internal teams to support day-to-day program operations, promotions, events, and tournaments, ensuring accurate schedules, timely responses to

Qualifikationen

• Experience in program administration, scheduling, customer service, sports programming, recreation, or related area preferred.
• Strong organizational and time-management skills with the ability to manage multiple priorities and deadlines.
• Experience with scheduling, registration, or database management systems; familiarity with CourtReserve is a plus.
• Proficiency with Microsoft Office and/or Google Workspace.

Aufgaben

• Coordinate the annual program schedule to ensure programs, classes, and registrations are published accurately and on time.
• Execute promotional strategies across multiple channels, including flyers, website content, social media, and email communications.
• Respond to inquiries related to NTC programs, class assignments, group bookings, events, and tournaments in a timely and professional manner.
• Serve as an administrator for program and scheduling systems, including CourtReserve, and coordinate Tennis Professional scheduling as needed.
• Collaborate with the Senior Business Manager and Programs Manager to support the organization, promotion, and sale of tennis program registrations, court time, and events while delivering a high level of service to the NTC tennis community.
• Compile, maintain, and analyze program participation data, metrics, and reports as needed.
• Maintain accurate participant playing-level qualifications and program database records.
• Develop a strong understanding of USTA and NTC playing-level qualifications, program offerings, registration periods, and important deadlines.
• Support USTA NTC tournaments, special events, and US Open operations as assigned.
• Perform additional administrative and operational responsibilities to support the overall needs of the facility.

Kenntnisse

Program administration

Scheduling

Customer service

Data management

Tools

CourtReserve

Jobbeschreibung

USTA New England is seeking a detail-oriented Program Administrator to support the administration and coordination of tennis programs at the USTA Billie Jean King National Tennis Center. You will help coordinate program schedules, registrations, communications, and systems while delivering high-level service to the NTC tennis community.

You will work with internal teams to support day-to-day program operations, promotions, events, and tournaments, ensuring accurate schedules, timely responses to