Tennis Programs Coordinator (Onsite)

USTA National Headquarters; New York (NY); On-site; USD 45,000 - 50,000; Full time

Benefits offered by this job

Comprehensive benefits

Paid time off

401(k) with employer matching

Tuition reimbursement

Wellness resources

Commuter benefits

Job summary

USTA Billie Jean King National Tennis Center seeks an organized administrator to support tennis program operations, scheduling, registrations, and communications. You will coordinate program calendars, manage inquiries, and work with internal teams to promote and sale of tennis program registrations, court time, and events.

The role involves data analysis, maintaining records, and assisting with tournaments and US Open operations, onsite at the NTC.

Qualifications

• Previous experience in program administration, scheduling, customer service, sports programming, recreation, or a related area preferred.

Responsibilities

• Coordinate the annual program schedule to ensure programs, classes, and registrations are published accurately and on time.
• Execute promotional strategies across multiple channels, including flyers, website content, social media, and email communications.
• Respond to inquiries related to NTC programs, class assignments, group bookings, events, and tournaments in a timely and professional manner.
• Serve as an administrator for program and scheduling systems, including CourtReserve, and coordinate Tennis Professional scheduling as needed.
• Collaborate with the Senior Business Manager and Programs Manager to support the organization, promotion, and sale of tennis program registrations, court time, and events while delivering a high level of service to the NTC tennis community.
• Compile, maintain, and analyze program participation data, metrics, and reports as needed.
• Maintain accurate participant playing-level qualifications and program database records.
• Develop a strong understanding of USTA and NTC playing-level qualifications, program offerings, registration periods, and important deadlines.
• Support USTA NTC tournaments, special events, and US Open operations as assigned.
• Perform additional administrative and operational responsibilities to support the overall needs of the facility.

Skills

Program administration

Scheduling

Customer service

Sports programming

Recreation

Data analysis

Tools

CourtReserve

Microsoft Office

Google Workspace

Job description

USTA Billie Jean King National Tennis Center seeks an organized administrator to support tennis program operations, scheduling, registrations, and communications. You will coordinate program calendars, manage inquiries, and work with internal teams to promote and sale of tennis program registrations, court time, and events.

The role involves data analysis, maintaining records, and assisting with tournaments and US Open operations, onsite at the NTC.