Tennis Pro Shop Leader & Guest Experience

Banner House; Dallas (TX); Vor Ort; USD 45.000 - 65.000; Vollzeit

Zusammenfassung

Banner House in Dallas is seeking an experienced Pro Shop Supervisor to oversee pro shop operations, inventory management, and member services at a dynamic private club.

You will lead a team, manage Shopify and POS systems, coordinate racquet services, and ensure exceptional guest experiences while upholding the club's hospitality standards. As a visible leader, you will train staff, schedule shifts, and partner with programs to drive member satisfaction and retail performance.

Qualifikationen

• Previous experience in retail management; supervisory experience strongly preferred.
• Proficiency with Shopify and point-of-sale systems.

Aufgaben

• Oversee daily pro shop operations including opening/closing procedures.
• Lead, train, schedule, and supervise pro shop staff with a focus on high-quality service.
• Provide coaching and ongoing development for team members.
• Maintain inventory accuracy and ensure organized racquet services workflows.
• Assist members with purchases, rentals, and inquiries.

Kenntnisse

Retail management

Leadership

Customer service

Team supervision

Tools

Shopify

POS systems

Jobbeschreibung

Banner House in Dallas is seeking an experienced Pro Shop Supervisor to oversee pro shop operations, inventory management, and member services at a dynamic private club.

You will lead a team, manage Shopify and POS systems, coordinate racquet services, and ensure exceptional guest experiences while upholding the club's hospitality standards. As a visible leader, you will train staff, schedule shifts, and partner with programs to drive member satisfaction and retail performance.