Tennis Pro Shop Manager — Flexible Hours, Member Experience

New City Hollytree LLC; Tyler (TX); On-site; USD 38,000 - 56,000; Full time

Job summary

Hollytree Country Club in Tyler, TX is seeking a Tennis Pro Shop Manager to lead daily shop operations and deliver exceptional member service. You will manage retail inventory, assist with tennis programming, and maintain a welcoming shop environment for members and guests.

The role requires knowledge of tennis equipment, strong customer-service skills, and the ability to balance retail duties with event support during tournaments and clinics.

Qualifications

• Experience in retail or hospitality with strong member service.
• Knowledge of tennis equipment and racquet-sports merchandise.
• Ability to manage inventory, pricing, and merchandising.
• Excellent communication and organizational skills.
• proficient with computer and POS systems.

Responsibilities

• Oversee daily Tennis Pro Shop operations.
• Provide friendly, professional service to members and guests.
• Assist with tennis equipment, apparel, footwear, and merchandise selections.
• Maintain accurate inventory and assist with ordering and pricing.
• Keep shop clean, organized, and merchandised to club standards.
• Operate POS system and process purchases and payments accurately.
• Assist with member accounts, sales records, and daily reconciliation.
• Monitor sales trends and relay inventory needs to management.
• Support tournaments, clinics, and events and related preparations.
• Coordinate registration, prizes, and event supplies as needed.
• Promote tennis programs and merchandise to members.

Skills

Customer service

Retail operations

Tennis knowledge

Inventory management

POS system

Job description

Hollytree Country Club in Tyler, TX is seeking a Tennis Pro Shop Manager to lead daily shop operations and deliver exceptional member service. You will manage retail inventory, assist with tennis programming, and maintain a welcoming shop environment for members and guests.

The role requires knowledge of tennis equipment, strong customer-service skills, and the ability to balance retail duties with event support during tournaments and clinics.