Tennis Shop Pro & Member Experience Lead

Invited Clubs; Rancho Santa Fe (CA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical benefits

401(k) retirement plan

Paid time off

Job summary

Invited is seeking a Tennis Shop Attendant to deliver outstanding service to members and guests at our Rancho Santa Fe club. You will process transactions, assist with merchandise, maintain stocked racks, and support inventory control.

A friendly demeanor, reliability, and a passion for tennis help you thrive in a fast-paced retail environment. High school diploma or equivalent and at least 1 year in a customer-facing role are preferred; familiarity with tennis gear is a plus.

Qualifications

• High school diploma or equivalent.
• Minimum 1 year of experience in a customer-facing role.
• Strong interpersonal and communication skills.
• Familiarity with tennis equipment is desirable.

Responsibilities

• Provide efficient and friendly customer service at the pro shop and process transactions.
• Respond to inquiries about lessons and court reservations; assist with member needs.
• Keep the tennis shop organized and well-stocked; assist with merchandising.
• Oversee inventory controls, check in merchandise, and handle special orders.
• Assist with daily closing tasks and maintain clean, orderly work areas.
• Promote the game of tennis and the club while maintaining professionalism.

Skills

Customer service

Interpersonal skills

Sales experience

Retail experience

Education

High school diploma or equivalent

Tools

Point-of-sale systems

Inventory management

Cash handling

Job description

Invited is seeking a Tennis Shop Attendant to deliver outstanding service to members and guests at our Rancho Santa Fe club. You will process transactions, assist with merchandise, maintain stocked racks, and support inventory control.

A friendly demeanor, reliability, and a passion for tennis help you thrive in a fast-paced retail environment. High school diploma or equivalent and at least 1 year in a customer-facing role are preferred; familiarity with tennis gear is a plus.