Tennis Director

PTR Tennis; Austin, Northern (TX, KY); Hybrid; USD 80,000 - 120,000; Full time

Job summary

PTR Tennis seeks a seasoned Director of Tennis to join its senior management team and own operations across three centers in Austin. This executive role drives strategic growth, performance and accountability, partnering with ownership to remove daily management overhead.

You will lead a 50+ staff, design SOPs, manage city contracts, optimize revenue across programs and bookings, and elevate guest experience while maintaining brand standards and fiscal health.

Qualifications

• 5–10 years of progressive management experience leading large teams (20+ staff; 30+ across sites preferred).
• Executive-level written and verbal communication across staff, municipalities, and ownership.
• Experience managing facility P&Ls, city/municipal contracts, and operating budgets.

Responsibilities

• Lead hiring, onboarding, training, performance evaluations, and offboarding for 3 locations.
• Manage location budgets, revenue drivers, labor costs, and profitability across programs and bookings.
• Manage city contracts, maintain compliance, and uphold brand standards across all facilities.

Skills

Leadership

Strategic Leadership

Communication

Financial Acumen

Operations Management

Job description

We are seeking a seasoned, business-minded Director of Tennis to join our senior management team to take operational and strategic ownership of 3 tennis centers across Austin.This is an executive leadership position for an experienced business operator. As Director, you will serve on a small executive team as the engine of our facilities—driving operational efficiency, managing city contract relationships, leading a team of 50+, and taking complete accountability for operational success and financial growth.Your primary mission is to provide high-level management and execution, eliminate operational friction, elevate team performance, and act as a true partner to ownership and the senior executive team to remove daily management overhead from the owner.Key Responsibilities1. Strategic Leadership & Team ManagementFull Employee Lifecycle: Lead hiring, onboarding, training, performance evaluations, and offboarding for all staff across 3 locations.Team Elevation & Culture: Build and sustain a high-performing, positive team culture grounded in accountability, clear feedback, and professional development.Standard Operating Procedures (SOPs): Design, implement, and enforce structured SOPs across all locations to ensure order, consistency, and operational excellence.2. Business Execution & Financial OwnershipP&L & Financial Health: Manage location budgets, monitor revenue drivers, control labor costs, and optimize profitability across all programs, court bookings, and retail operations.City & Partner Relations: Manage local municipality/city contracts, ensuring compliance, seamless communication, and long-term partnership health.Brand Integrity: Maintain high facility standards, guest satisfaction, and brand reputation across every customer touchpoint.3. Operational Oversight & Problem SolvingProactive Risk Management: Stay ahead of operational hurdles, facility needs, and staffing shortages before they impact the business or customer experience.Autonomous Decision-Making: Exercise exceptional judgment to resolve complex client issues, operational conflicts, and team dynamics independently.Executive Support: Identify systemic challenges, formulate actionable solutions, and execute them end-to-end to streamline operations for ownership.Position RequirementsLeadership Experience: Minimum 5–10 years of progressive management experience leading large teams (20+ staff members required; 30+ across multiple sites strongly preferred).Communication Skills: Executive-level written and verbal communication skills across all mediums (staff meetings, customer responses, municipal reporting, ownership briefings).Financial & Business Acumen: Demonstrated experience managing facility P&Ls, city/municipal contracts, and operational budgets.Operational Mastery: Proven track record of building and training staff on SOPs, scaling systems, and maintaining multi-site consistency.Customer & Community Focus: Ability to balance customer satisfaction with core business goals, staff morale, and brand values.What We OfferCompetitive executive base salary commensurate with experience ($80,000 – $120,000+ DOE).Executive autonomy to shape culture, team structure, and facility programming across Austin.

How to Apply

Contact the person below for application instructions and questions about this position.