Tenant Coordinator
Marshall Reddick Real Estate
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Benefits offered by this job
Job summary
Qualifications
- California real estate license or ability to obtain it within the first 120 days of employment.
- Experience working on a team with daily communication.
- Customer service experience.
Responsibilities
- Review all prospective tenants including applications and background checks.
- Assist with tenant move-in by creating lease packages.
- Provide superior service to tenants and landlords.
- Monitor incoming tenant maintenance requests.
- Handle tenant work orders and dispatch vendors.
- Communicate with tenants and handle phone calls.
- Run weekly reports for management.
- Be available for on-call emergency rotation.
Skills
Education
Tools
Job description
Here at Marshall Reddick Real Estate we are a fast‑paced, software‑centered and rapidly changing full‑service residential real estate investment firm. We provide multiple services to our clients including real estate brokerage, property management, private lending, and investment funds. We have a team of 150+ members across 9 offices in CA, TX, FL, and TN. Founded in 1979, we are committed to our mission to be the bridge connecting each client to financial independence through education, mentorship, and by providing a trusted system of buying, selling, and managing real estate and mortgages nationwide.
Location | Newport Beach, CA
Annual Salary | $50,000 - $60,000
Annual Commission Potential | $12,000 - $18,000
Health Benefits | Medical, Dental, Vision, Life
PTO (Holidays, Vacation, Sick)
401k + Matching
We're looking for a dedicated professional to make an immediate impact on our Property Management division. The main objective of this position is to handle and filter all incoming communication from tenants, screen applicants and assist them in onboarding to our tenant portal. We are looking for a quick learner who is proactive, can take direction well, and shows initiative. You will have the privilege of communicating with landlords, when needed, regarding the status of their properties. For the right candidate, growth opportunities are endless. Please note: This is not a remote position.
- Review all prospective tenants: applications, background checks, credit checks, verify employment, and tenant screening
- Assist with tenant move‑in by creating and sending lease packages to collect deposits and rent as well as disbursing keys
- Provide superior service to tenants and landlords
- Monitor incoming tenant maintenance requests to ensure quick turnaround time
- Handle tenant work orders including dispatching vendors, tenant follow‑up, and closing the work order
- Handle phone calls and communication with tenants
- Run weekly reports and provide to management
- Must be available for on‑call emergency rotation
- California real estate license or ability to obtain it within the first 120 days of employment
- Experience working on a team with daily communication
- Customer service experience
- Bilingual (English and Spanish)
- Property management experience
- AppFolio experience
- Experience with CRM software, SuiteCRM is a plus
- Quick learner with a passion for real estate
- Highly self‑motivated and willing to put forth extra effort consistently
- Take direction well but exercise good, independent judgment when necessary
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