Tenant Services Coordinator

Center for Urban Community Services; New York (NY); On-site; USD 40,000 - 65,000; Full time

Job summary

An established industry player is seeking a Tenant Services Coordinator to enhance resident services in a vibrant community setting. This role involves working closely with residents and staff to identify needs, coordinate program initiatives, and facilitate events that promote access to cultural and educational opportunities. The ideal candidate will possess strong organizational and communication skills, alongside a passion for supporting special needs populations. Join a dedicated team committed to making a meaningful impact in the lives of residents and fostering a supportive community environment.

Qualifications

• Master’s degree preferred; or BA with 2 years direct service experience.
• Demonstrated ability to serve special needs populations.

Responsibilities

• Coordinate services and programs for residents and staff.
• Facilitate tenant meetings and develop community resources.

Skills

Organizational Skills

Verbal Communication

Written Communication

Interpersonal Skills

Bilingual Spanish/English

Education

Master’s Degree in Related Field

Bachelor’s Degree with 2 Years Experience

Associate’s Degree with 3 Years Experience

Tools

Computer Literacy

Job description

The Tenant Services Coordinator is a paraprofessional position providing complementary services at 575. The Tenant Services Coordinator is responsible for working with both residents and staff to identify service delivery and program needs. The Tenant Services Coordinator will provide task supervision of instructors, will co-facilitate tenant meetings and events, and will develop resources that will enhance residents’ access to cultural and educational services and events in the community. In addition, the Tenant Services Coordinator will have the responsibility of developing and coordinating program initiatives and activities for tenants.

The position requires a good understanding of residential housing and familiarity with the operations of the CUCS. Strong organizational, verbal and written communication skills are essential as is the ability to interface effectively and efficiently with colleagues and tenants.

• Master’s degree in related field preferred; or BA and 2 years direct service experience with indicated populations (BSW and 1 year); or Associate’s Degree with 3 years relevant experience
• Demonstrated ability to serve a special needs population such as homeless people and/or people living with mental illnesses
• Demonstrated ability to work with school aged children
• Related experience and knowledge of designated therapeutic activity
• Experience with families preferred
• Good verbal and written communication skills
• Computer literacy
• Bilingual Spanish/English preferred