Tenant Services Coordinator

Beacon Hill; Irving (TX); On-site; USD 50,000 - 55,000; Full time

Job summary

Beacon Hill in Irving, TX is seeking a Tenant Services Coordinator to join our commercial real estate team. You will be the first point of contact for tenants, visitors and vendors and will support the property management group with service orders and delivering an exceptional tenant experience.

You will need strong communication, highly organized work habits, and proficiency with Microsoft Office. The role includes coordinating move-ins, events, contracts, and front desk operations across a

Qualifications

• Minimum of 2 years of customer service, administrative, hospitality, property management, or tenant-facing experience.
• Strong communication and interpersonal skills.
• Proficiency with Microsoft Office Suite.
• Highly organized with strong attention to detail.
• Ability to multitask and manage competing priorities.

Responsibilities

• Serve as the primary contact for tenant requests and inquiries.
• Manage and monitor tenant work orders through the property management system.
• Coordinate communication between tenants, vendors, and property management.
• Follow up on service requests to ensure timely resolution and tenant satisfaction.
• Maintain tenant contact information and emergency contact records.
• Assist with tenant move-ins, tenant events, and tenant relations programs.
• Coordinate conference room scheduling and setup.
• Prepare and process vendor contracts; maintain contract documentation.
• Prepare reports and track service metrics.
• Support security access management and badge administration.
• Order office supplies and maintain office organization.

Skills

Customer service

Administrative support

Hospitality experience

Property management

Tenant-facing

MS Office proficiency

Organization

Multitasking

Communication skills

Team player

Tools

Microsoft Office Suite

Property management system

Real estate software

Job description

Location: Irving, TX (On-Site)
Schedule: Monday-Friday, 8:00 AM-5:00 PM
Compensation: $50,000-$55,000 + bonus eligibility upon conversion
Type: Temp-to-Hire

We are seeking a Tenant Services Coordinator to join a highly respected commercial real estate organization in Irving. This is an excellent opportunity to gain experience with a premier property management team while working in a collaborative and professional environment that values employee growth and development.

Position Overview

The Tenant Services Coordinator serves as the first point of contact for tenants, visitors, and vendors while providing administrative support to the property management team. This role is responsible for managing tenant requests, coordinating service work orders, supporting vendor contract administration, and ensuring an exceptional tenant experience across a portfolio of commercial properties.

Key Responsibilities

Tenant Services & Customer Support

• Serve as the primary contact for tenant requests and inquiries
• Manage and monitor tenant work orders through the property management system
• Coordinate communication between tenants, vendors, and property management
• Follow up on service requests to ensure timely resolution and tenant satisfaction
• Maintain tenant contact information and emergency contact records
• Assist with tenant move-ins, tenant events, and tenant relations programs
• Coordinate conference room scheduling and setup

Administrative & Contract Support

• Assist with preparing and processing vendor contracts
• Maintain contract documentation and records
• Prepare reports and track service metrics
• Support security access management and badge administration
• Order office supplies and maintain office organization

Front Desk & Office Operations

• Greet visitors and answer incoming calls
• Sort and distribute mail
• Provide administrative support to property management leadership
• Assist with filing, correspondence, and expense reporting
• Support basic office technology troubleshooting as needed

Qualifications

• Minimum of 2 years of customer service, administrative, hospitality, property management, or tenant-facing experience
• Strong communication and interpersonal skills
• Proficiency with Microsoft Office Suite
• Highly organized with strong attention to detail
• Ability to multitask and manage competing priorities
• Professional, dependable, and team-oriented approach
• Property management or commercial real estate experience is a plus
• Experience with real estate software is preferred but not required

Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.

California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Company Profile

Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.

Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.

Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com.

Benefits Information

Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings.

We look forward to working with you.

Beacon Hill. Employing the Future (TM)