TENANT SERVICES COORD

Apis Services Inc; Philadelphia (Philadelphia County); On-site; USD 41,000 - 50,000; Full time

Benefits offered by this job

DailyPay Available

Job summary

Apis Services, Inc. is seeking a Tenant Services Coordinator in Philadelphia to manage leasing for housing programs, ensure HUD compliance, and coordinate landlord relations. The role involves data entry, reporting, and supporting staff across Crossroads and Street2Feet programs.

You will oversee rent calculations, renewals, inspections, and program moves, while handling Flexible Funding reviews and payments. This is a full-time position with DailyPay available and ongoing community impact.

Qualifications

• Experience in leasing or housing programs preferred.
• Strong administrative and data-entry skills.
• Familiarity with HUD/NSPIRE/quality standards is a plus.

Responsibilities

• Coordinate leasing for Permanent Supportive Housing and Master Leasing programs.
• Maintain participant and landlord data; track rent and renewals.
• Conduct HQS/HUD inspections coordination with authorities.
• Process Flexible Funding applications and payments; track expenditures.
• Provide monthly reports to the Director and support staff with clerical tasks.
• Maintain secure leasing files and assist with move-ins/outs.

Skills

Leasing experience

Administrative support

Data entry

Education

Bachelor’s Degree in Human Services

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

TENANT SERVICES COORD

Regular Full Time Philadelphia, PA, US

6 days ago Requisition ID: 10093

Salary: $45,000.00 Annually

Build a Career with Purpose- Help People Heal

Tenant Services Coordinator

Full-Time

$45,000

DailyPay Available

Looking for More Than Just a Job?

At Resources for Human Development, we believe every person deserves the opportunity to live a meaningful, fulfilling, and independent life.

We’re seeking compassionate, dedicated professionals who are looking for more than a paycheck. We’re looking for individuals who want to make a difference, build rewarding careers, and become part of a team committed to helping others succeed.

Whether you’re beginning your career, changing professions, or bringing years of experience, we provide the training, support, and opportunities needed to help you thrive.

About Resources for Human Development

For more than 50 years, Resources for Human Development has been dedicated to improving lives through high-quality services and support.

Our employees play a vital role in helping individuals achieve greater independence, confidence, and success while promoting dignity, respect, inclusion, and personal choice.

Every day, our team members make a meaningful impact by supporting people in reaching their goals and living their best lives.

Why Join Our Team?

• DailyPay – Access Your Earned Wages Before Payday
• Wellness Programs
• Employee Referral Bonuses
• Career Advancement Opportunities

Meaningful Work That Matters

• Make a Difference Every Day
• Support Individuals and Families
• Strengthen Communities

What You’ll Do

The Tenant Services Coordinator is responsible for all aspects of the leasing component for a program providing blended case management and permanent supportive housing services to persons with a serious mental illness in Carbon, Monroe, and Pike counties; responsible for ensuring compliance with HUD and other funding body regulations; data entry and reporting; inspections of all leased units; tracking of and calculating program participant rent responsibility; tracking of leases, renewals, locating units and lease negotiations as well as acting as liaison between landlord and program participants to ensure that all units are maintained appropriately. In addition to managing duties related to the housing program, incumbent is also responsible for managing our Flex Funding program. This requires reviewing applications for financial assistance, making determinations of eligibility, processing payments, and tracking expenditures. In addition, providing administrative support to the staff at Crossroads and Street2Feet.

In this role, you will:

• Assist and provide Administrative Assistant functions: answer phones, greet visitors, filing, maintaining vehicle logs and repairs and creating and updating spreadsheets, etc.
• Responsible for reviewing and processing Flexible Funding applications as well as maintaining spreadsheet
• Manage all leasing functions for the Permanent Supportive Housing and Master Leasing/Bridge Programs.
• Build and develop relationships with community landlords and property managers.
• Locate and conduct HQS inspections on apartments for the program and/or coordinate HUD inspections through the Public Housing Authorities.
• Negotiate lease conditions and rents with prospective landlords.
• Gather proof of household income and calculate participant rent responsibility and utility allowances in accordance with HUD regulations; prepare documents for program participant signatures.
• Track renewal dates for leases and rent calculations.
• Enter all data, client and landlord info onto spreadsheets and Homeless Management Information System, including annual updates, rent changes, lease and inspection renewals. Provide monthly reports to Director.
• Maintain all housing program data and assist in preparation for APR and HUD grant renewals.
• Maintain a secured inventory of periodically verified leased property access hardware/software/codes.
• Responsible for payment of all housing related bills to include utility payments, utility allowances, security deposit and rents, repairs, etc.
• File documents, maintain and update all leasing files, close out leasing files when leases are not renewed.
• Coordinate, schedule, and assist with program participant move in and move out of program.
• Act as liaison between program participant and landlord for repairs to unit.
• Conduct walk through inspections with program participate prior to entry, quarterly during program enrollment, and upon exit of the program; coordinate repairs with landlords and scheduling cleaning as applicable.
• Participate in regularly scheduled meetings with both internal and external stake holders.
• Additional duties as assigned

Who We’re Looking For

• Dependable
• Team-Oriented
• Service-Focused
• Professional
• Positive
• Committed to Helping Others

Qualifications

Required:

• Bachelor’s Degree in a Human Service field preferred
• Experience in leasing, hospitality, or administrative work a plus
• Housing Quality Standards or NSPIRE Certification preferred.

About Our Organization

Resources for Human Development is part of the Inperium family of companies.

Employment for this position is administered through Apis Services, Inc.

Equal Opportunity Employer

Apis Services, Inc., Inperium Inc., and affiliates provide equal employment opportunities for all employees and applicants for employment in compliance with all federal and applicable state and local laws and regulations, including nondiscrimination in hiring and employment.

All employment decisions are made without regard to race, color, religion, sex, national origin, ancestry, age, sexual orientation, gender identity or expression, disability, genetic information, marital status, pregnancy, childbirth, veteran status, or any other status protected by law.

This policy of nondiscrimination and equal employment opportunity extends to every phase and aspect of hiring and employment.