Tenant Experience & Property Operations Coordinator

Trinity Partners

Charlotte (NC)

On-site

USD 42,000 - 64,000

Full time

8 days ago

Application generator

Stand out for this role — generate a tailored resume and cover letter in about a minute.

Get past ATS filters

Job summary

Trinity Partners, based in uptown Charlotte, is seeking a Tenant Services Coordinator to support property management for multiple properties. The role emphasizes logging tenant requests, coordinating vendors, and maintaining accurate records in MRI/Yardi or similar software.

Ideal candidates will have advanced MS Office skills, strong verbal and written communication, and a keen eye for detail. A bachelor’s degree is preferred, but related experience is valued, with growth opportunities within

Qualifications

Advanced understanding of the Microsoft Office Suite (Word, Excel, Outlook).
Excellent verbal and written communication skills.
Strong prioritization and organizational skills.
Attention to detail and accuracy.
Willingness to multitask and meet deadlines.
Team-oriented mindset and client relationship skills.

Responsibilities

Assist the property management team in all aspects of managing multiple properties.
Receive and log tenant requests, dispatch to maintenance personnel and vendors.
Coordinate with vendors to address tenant concerns and follow up with tenants.
Outline work to be performed by vendors and obtain bids; select contractors with the Property Manager’s approval.
Prepare and coordinate vendor contracts and maintain electronic documents.
Receive, log, code invoices, and review with Property Manager; liaise with accounts payable.