Tenant Experience & Property Operations Coordinator

Trinity Partners; Atlanta (GA); On-site; USD 48,000 - 62,000; Full time

Job summary

Trinity Partners - Atlanta is seeking a Tenant Services Coordinator with a positive outlook and excellent communication to support multi-property management. The role emphasizes organization, attention to detail, and hands-on teamwork in a dynamic environment.

The candidate will coordinate vendor contracts, handle tenant requests, and assist in monthly reporting and budgets using MRI/Yardi. Bachelor's degree is preferred, with strong office skills and a client-focused mindset valued.

Qualifications

• Advanced MS Office skills (Word, Excel, Outlook).
• Strong written and verbal communication.
• Excellent analytical, written, and oral communication skills.
• Strong organizational, data collection, validation, and auditing skills.
• Team-oriented mindset; willingness to work with diverse service lines.
• Keen eye for detail; ability to self-edit and follow best practices.
• Ability to multitask and meet tight deadlines.
• Engaging attitude and willingness to problem-solve.

Responsibilities

• Assist the property management team in all aspects of managing multiple properties.
• Receive tenant requests, log, and dispatch complaints to maintenance and vendors.
• Work with vendors to maintain tenant satisfaction and follow up with tenants.
• Outline work to be performed by vendors and obtain bids; approve with Property Manager.
• Coordinate contracts and maintain electronic files per Trinity Partners' policies.
• Receive and code invoices; review with Property Manager and resolve billing issues.
• Maintain up-to-date files on work orders, lease files, and related reminders in MRI/Yardi or similar software.
• Assist in preparing monthly reports, annual plans, and budgets.
• Collaborate on tenant construction projects, including renovations and white-box work.

Skills

MS Office

Verbal & written communication

Analytical skills

Organizational skills

Teamwork

Attention to detail

Multitasking

Problem solving

Education

Bachelor's degree

Tools

MRI/Yardi

Job description

Trinity Partners - Atlanta is seeking a Tenant Services Coordinator with a positive outlook and excellent communication to support multi-property management. The role emphasizes organization, attention to detail, and hands-on teamwork in a dynamic environment.

The candidate will coordinate vendor contracts, handle tenant requests, and assist in monthly reporting and budgets using MRI/Yardi. Bachelor's degree is preferred, with strong office skills and a client-focused mindset valued.