Tenant Experience Assistant Property Manager

Pure Employment LLC; Temecula (CA); On-site; USD 49,920 - 52,000; Full time

Benefits offered by this job

Medical, Dental and Vision Coverage

401(k) plan with a 4% Instantly Vested

Generous Vacation and Sick time

Life and Disability Plans

Wellness Fitness Program

Employee Assistance Program

Job summary

PURE HomeRiver in Temecula, CA is seeking an Assistant Property Manager to support tenants and owners with a service-minded approach and a commitment to excellence. The role includes coordinating move-ins, tracking maintenance requests, and preparing leases with accuracy while keeping records current.

The ideal candidate should have residential property management or hospitality/customer service experience, strong communication, and a willingness to handle duties across scheduling, rent

Qualifications

• Residential property management experience is preferred.
• Hospitality/Customer Service experience preferred.

Responsibilities

• Conduct all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, applicable state statutes, and all other laws pertaining to residential rentals, whether local, state, or federal.
• Serve as primary contact for all tenant communication.
• Maintain records in property management software for all maintenance requests, ensuring work orders are completed in a reasonable time within estimated costs.
• Assist Property Manager with the lease renewal process.
• Travel to properties within the scheduled time requirement to prepare and coordinate the Move-In and Move-Out process with tenants.
• Prepare Notices and other routine correspondence as directed by Property Manager.
• Respond and follow up with prospective residents interested in available properties, including traveling to and meeting with prospective residents for review of properties.
• Communicate with residents throughout the rent collection process.
• Assist in the preparation of Security Deposit Disposition adhering to all state laws and Company policies.
• Prepare leases, confirming all necessary and required addendums and attachments are included before presenting for signature to tenant.
• Ensure all property and tenant information is documented in property management software.
• Maintain all communication within property management software to ensure up-to-date information is available to all team members

Skills

Customer service

Communication

Tools

Property management software

Job description

PURE HomeRiver in Temecula, CA is seeking an Assistant Property Manager to support tenants and owners with a service-minded approach and a commitment to excellence. The role includes coordinating move-ins, tracking maintenance requests, and preparing leases with accuracy while keeping records current.

The ideal candidate should have residential property management or hospitality/customer service experience, strong communication, and a willingness to handle duties across scheduling, rent