Tenant Advocate

Center City Housing Corp.; Bemidji (MN); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Benefits

Job summary

Center City Housing Corp in Bemidji, MN seeks a Tenant Advocate for Park Place of Bemidji. As part of a small team, you will provide direct support to tenants in a supportive housing building, focusing on access to health services, coordinating appointments, and transportation.

The role requires a compassionate, independent worker who can engage tenants daily to promote housing stability. Responsibilities include documenting needs, logging interactions, participating in team meetings, conducting

Qualifications

• Ability to work independently and as part of a team to advocate for tenants.
• Experience operating agency vehicles for tenant transportation.
• Valid driver’s license with acceptable driving record.
• Minnesota Background Study clearance required.
• Experience with the population is a plus.

Responsibilities

• Advocate for tenants and coordinate access to health care and community services.
• Arrange transportation and operate agency vehicles.
• Maintain appointment database and generate reminders.
• Plan and lead weekly tenant activities and events.
• Respond to conflicts using Non-Violent crisis intervention strategies.

Skills

Tenant advocacy

Interpersonal skills

Team collaboration

Driving

Education

High school diploma/GED

Job description

Tenant Advocate – Park Place of Bemidji

Bemidji, MN

Note: This is a full-time position with benefits

The Tenant Advocate, as a member of a team, actively participates in carrying out the mission of CCHC by providing direct support to tenants in a supportive housing apartment building serving single adults with disabilities, behavioral health concerns and/or a history of housing instability. Responsibilities involve all aspects of advocacy with primary emphasis on tenant engagement around accessing health related services and Coordinating tenant appointments including transportation. This position engages in daily interactions with tenants and team members that support housing stability for each tenant.

Duties and Responsibilities

• Ability to work independently and as a member of a team to effectively advocate for tenants.
• Operate agency vehicles for tenant transportation needs.
• Provide advocacy to assist tenants in accessing appropriate health care and community services.
• Driving agency vehicles including fueling, mileage logs, and coordinating repairs.
• Requires flexibility in schedule.
• Engage tenants to assist them with daily needs, requests, issues, and provide appropriate direction.
• Accurately log, verbally communicate, and document tenant needs/activities as required.
• Participate with team meetings regarding tenant stability/needs and carry out developed tasks.
• Maintain and update database for appointments and generate appointment reminders.
• Conduct, create, recruit, advertise, and participate in weekly tenant activities.
• Respond to and resolve issues of controversy that may arise between tenants and/or guests using Non-Violent crisis intervention strategies.

Requirements

• Ability to work independently and as a member of a team to effectively advocate for tenants.
• Operate agency vehicles for tenant transportation needs.
• Provide advocacy to assist tenants in accessing appropriate health care and community services.
• Driving agency vehicles including fueling, mileage logs, and coordinating repairs.
• Requires flexibility in schedule.
• Engage tenants to assist them with daily needs, requests, issues, and provide appropriate direction.
• Accurately log, verbally communicate, and document tenant needs/activities as required.
• Participate with team meetings regarding tenant stability/needs and carry out developed tasks.
• Maintain and update database for appointments and generate appointment reminders.
• Conduct, create, recruit, advertise, and participate in weekly tenant activities.
• Respond to and resolve issues of controversy that may arise between tenants and/or guests using Non-Violent crisis intervention strategies.

Requirements

This position requires a person who is self-motivated with the ability to work independently and as a member of a team to carry out job duties. This position requires a person who has interpersonal skills necessary to tactfully deal with tenants and the general public in a professional manner. The person in this position will need to work effectively with people who are inebriated and/or have active mental health issues. This position requires driving and vehicle maintenance knowledge. A high school diploma/GED or equivalent is required. Experience working with the population is a plus. Must possess and maintain a valid driver’s license and have a driving record acceptable to agency’s insurance carrier. This person must pass and maintain Minnesota Background Study clearance.

Center City Housing Corp is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, age, national origin, creed, sexual orientation/identity/expression, marital status or familial status.