Tenant Advocate

Center City Housing Corp; Bemidji (MN); On-site; USD 32,000 - 42,000; Full time

Job summary

Center City Housing Corp is seeking a Tenant Advocate for Park Place of Bemidji, MN. The role supports tenants in a supportive housing building serving single adults with disabilities and behavioral health needs, focusing on accessing health-related services and coordinating appointments including transportation.

The position requires a self-motivated, team-oriented individual with strong interpersonal skills, ability to work with individuals with mental health concerns, and a valid driver's

Qualifications

• Self-motivated; work independently and as part of a team.
• Strong interpersonal skills for engaging tenants and the public.
• Ability to work with individuals who are inebriated or have active mental health issues.
• Driving and vehicle maintenance knowledge required.
• High school diploma/GED or equivalent required.
• Experience with the population is a plus.
• Must possess and maintain a valid driver's license and acceptable driving record.
• Must pass Minnesota Background Study clearance.

Responsibilities

• Advocate for tenants and promote housing stability.
• Operate agency vehicles for tenant transportation needs.
• Assist tenants in accessing health care and community services.
• Drive and maintain vehicle logs and coordinate repairs.
• Maintain schedule flexibility to meet tenant needs.
• Log and communicate tenant needs and activities accurately.
• Participate in team meetings on tenant stability and tasks.
• Maintain appointment database and reminders.
• Organize and participate in weekly tenant activities.
• Respond to conflicts using non-violent crisis intervention strategies.

Skills

Independent work

Team player

Interpersonal skills

Tenant advocacy

Driving

Record keeping

Schedule flexibility

Education

High school diploma/GED

Tools

Vehicle maintenance

Job description

Description

Tenant Advocate - Park Place of Bemidji

Bemidji, MN

Note: This is a full-time position with benefits

The Tenant Advocate, as a member of a team, actively participates in carrying out the mission of CCHC by providing direct support to tenants in a supportive housing apartment building serving single adults with disabilities, behavioral health concerns and/or a history of housing instability. Responsibilities involve all aspects of advocacy with primary emphasis on tenant engagement around accessing health related services and Coordinating tenant appointments including transportation. This position engages in daily interactions with tenants and team members that support housing stability for each tenant.

Duties and Responsibilities:

• Ability to work independently and as a member of a team to effectively advocate for tenants.
• Operate agency vehicles for tenant transportation needs.
• Provide advocacy to assist tenants in accessing appropriate health care and community services.
• Driving agency vehicles including fueling, mileage logs, and coordinating repairs.
• Requires flexibility in schedule.
• Engage tenants to assist them with daily needs, requests, issues, and provide appropriate direction.
• Accurately log, verbally communicate, and document tenant needs/activities as required.
• Participate with team meetings regarding tenant stability/needs and carry out developed tasks.
• Maintain and update database for appointments and generate appointment reminders.
• Conduct, create, recruit, advertise, and participate in weekly tenant activities.
• Respond to and resolve issues of controversy that may arise between tenants and/or guests using Non-Violent crisis intervention strategies.

Requirements

This position requires a person who is self-motivated with the ability to work independently and as a member of a team to carry out job duties. This position requires a person who has interpersonal skills necessary to tactfully deal with tenants and the general public in a professional manner. The person in this position will need to work effectively with people who are inebriated and/or have active mental health issues. This position requires driving and vehicle maintenance knowledge. A high school diploma/GED or equivalent is required. Experience working with the population is a plus. Must possess and maintain a valid driver’s license and have a driving record acceptable to agency’s insurance carrier. This person must pass and maintain Minnesota Background Study clearance.

Center City Housing Corp is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, age, national origin, creed, sexual orientation/identity/expression, marital status or familial status.